• Vulnerable adult in need of help June 5, 2019 - We were asked to help a vulnerable 29 year old female who is currently in receipt of Job Seekers Allowance of £63.10 per week, plus housing benefit.  She has arrears with her rent due to her missing a signing on appointment because her mental health was too bad to allow her to attend, the knock… Continue Reading
  • Lady moving from temporary accommodation May 29, 2019 - A lady has been living in very temporary accommodation since October this year.  In March she was moved to more permanent accommodation but this happened at very short notice.  She moved in, but was without many things she needed to run a simple home, such as bedding, crockery, pots and pans, etc.  She was helped… Continue Reading
  • Homeless lady offered accommodation May 28, 2019 - A key worker from a homeless shelter got in touch to ask if we could help a young woman she was working with.  She has been street homeless for sometime but has now been offered accommodation with a housing trust.  In order to accept it she needs to pay the first weeks rent in advance,… Continue Reading
  • Man with cancer unable to claim sickness benefit May 28, 2019 - A man who previously worked part-time in a snooker hall, has been diagnosed with mouth cancer and is undergoing treatment.  Due to his condition he now finds he is unable to work, and had to give up his job.  As he only worked a few hours he is not entitled to sickness benefit, so is… Continue Reading
  • DRO fees needed May 28, 2019 - A mother who is estranged from her children, whilst they are living under the guardianship of her parents.  She is struggling to keep herself together as her mental health and fear of going out is causing hardship in her life.  She is under the care of her doctor who tries to keep her taking her… Continue Reading
  • New parents without money May 28, 2019 - A family whose baby has been born seven and a half weeks early are without any money until the 10th of June when their Universal Credit payment will be made.  An application for a Sure Start maternity grant and child benefit has been made but that will take some time to be processed.  In the… Continue Reading
  • Young man unable to work May 25, 2019 - A young man who was treated for cancer as a child, is now finding as an adult that repercussions from that time are preventing him from being able to work, finding even the simplest of tasks a challenge.  He lives in sheltered accommodation and receives £231 per month in Universal Credit.  After his deductions for… Continue Reading
  • Man shifted to Universal Credit in error by DWP May 24, 2019 - We were approached about a man who having been refused his ESA application his payments stopped and he was forced on to Universal Credit in error by the DWP.  He was appealing the ESA decision and was when it was in payment in receipt of Severe Disability Payments, so he was entitled to legacy benefits,… Continue Reading
  • Man troubled by neighbours due to his beliefs May 24, 2019 - A man in his late 50s is currently living in private rented accommodation where he is surrounded by people much younger than him that are very loud and play music constantly which disturbs him.  He has complained to his landlord about this, and because the landlord feels he is being unreasonable with his request has… Continue Reading
  • Small family without a freezer May 23, 2019 - A couple, both unable to work due to ill health and disability have a four year old son, who also has specific needs regarding his diet.  Their fridge/freezer broke down, which means keeping their son's food fresh, as well as dealing with spoiling food in this warmer weather is an issue.  They have no family… Continue Reading