- Family without food June 13, 2019 - A family consisting of mum, dad, two children and a third on the way are without food. Mum, although pregnant, works part-time at a very low paid job. They do get some Universal Credit, but that and her wages is nowhere near enough for them to live on. The father is unable to work due… Continue Reading
- Family’s Universal Credit claim is a complete mess June 12, 2019 - A family that are in receipt of Universal Credit after being given incorrect advice, as they should have remained on tax credits as they were previously claiming. The DWP also have a non-dependent deduction coming off the Universal Credit claim, which is also incorrect. The mother was working part-time but has had to give up… Continue Reading
- Very vulnerable man in debt June 12, 2019 - We were made aware of a vulnerable 60 year old adult, he is blind, is disabled and was recently moved from claiming Employment Support Allowance to Universal Credit and put into the work capability group, despite being blind. This move reduced his monthly income by £300, causing him to fall seriously into debt with his… Continue Reading
- Lady in new tenancy is struggling to stay there June 10, 2019 - A woman who was recently in receipt of contributions based Employment Support Allowance, was encouraged to apply for Universal Credit to help with her housing costs. She was advised to take an advance on her Universal Credit payment to cover the first months rent/deposit on her new home. This has meant she is now having… Continue Reading
- Single mum of 1 unable to access benefits June 10, 2019 - We were approached about a single mum of a five year old child. She is a Polish National who settled here in the UK in 2008 where she was working until she moved to support her older child in college and subsequently lost her job. Previously she was in receipt of income support and child… Continue Reading
- Single Mum of 1 in low-paid cleaning job June 10, 2019 - A single mother of one child who works part-time in a low-paid cleaning job has finally been offered a place for her and her young child to live. Unfortunately there is not an oven there so she is unable to provide cooked meals. She is not in a position to be able to purchase an… Continue Reading
- Single dad without money for food June 10, 2019 - A single dad who is self-employed as an artist has been in receipt of Universal Credit, where because some weeks he doesn't earn anything at all, he is classed by UC as being un-gainfully employed. He has issues with inflammation in his vertebrae which means he is hunched over and sometimes unable to lift his… Continue Reading
- Man with chest pains loses his job June 5, 2019 - A man who started experiencing chest pains in December was sent to the hospital for scans. He ended up going off sick from work, and in January he ended up losing his job due to being off sick. He applied to claim Universal Credit and his first payment he received of £165, but then the… Continue Reading
- Vulnerable adult in need of help June 5, 2019 - We were asked to help a vulnerable 29 year old female who is currently in receipt of Job Seekers Allowance of £63.10 per week, plus housing benefit. She has arrears with her rent due to her missing a signing on appointment because her mental health was too bad to allow her to attend, the knock… Continue Reading
- Lady moving from temporary accommodation May 29, 2019 - A lady has been living in very temporary accommodation since October this year. In March she was moved to more permanent accommodation but this happened at very short notice. She moved in, but was without many things she needed to run a simple home, such as bedding, crockery, pots and pans, etc. She was helped… Continue Reading