• Family in financial hardship following mother falling ill June 13, 2019 - A mother who had been working for just 8 weeks before needing chemotherapy treatment.  Her short period of working meant that she wasn't paid any sick pay, so the family's income took a hit.  The father although he works has had to reduce his hours in order to support his wife and take care of… Continue Reading
  • Man in his 60’s evicted from his home June 13, 2019 - A man who has been living in his property for some time has been served an eviction notice as his landlord wishes to have the property demolished to make way for a new building.  A new home has been found for the man by his local council, however he is in no position to be… Continue Reading
  • Family without food June 13, 2019 - A family consisting of mum, dad, two children and a third on the way are without food.  Mum, although pregnant, works part-time at a very low paid job.  They do get some Universal Credit, but that and her wages is nowhere near enough for them to live on.  The father is unable to work due… Continue Reading
  • Family’s Universal Credit claim is a complete mess June 12, 2019 - A family that are in receipt of Universal Credit after being given incorrect advice, as they should have remained on tax credits as they were previously claiming.  The DWP also have a non-dependent deduction coming off the Universal Credit claim, which is also incorrect.  The mother was working part-time but has had to give up… Continue Reading
  • Very vulnerable man in debt June 12, 2019 - We were made aware of a vulnerable 60 year old adult, he is blind, is disabled and was recently moved from claiming Employment Support Allowance to Universal Credit and put into the work capability group, despite being blind.  This move reduced his monthly income by £300, causing him to fall seriously into debt with his… Continue Reading
  • Lady in new tenancy is struggling to stay there June 10, 2019 - A woman who was recently in receipt of contributions based Employment Support Allowance, was encouraged to apply for Universal Credit to help with her housing costs.  She was advised to take an advance on her Universal Credit payment to cover the first months rent/deposit on her new home.  This has meant she is now having… Continue Reading
  • Single mum of 1 unable to access benefits June 10, 2019 - We were approached about a single mum of a five year old child.  She is a Polish National who settled here in the UK in 2008 where she was working until she moved to support her older child in college and subsequently lost her job.  Previously she was in receipt of income support and child… Continue Reading
  • Single Mum of 1 in low-paid cleaning job June 10, 2019 - A single mother of one child who works part-time in a low-paid cleaning job has finally been offered a place for her and her young child to live.  Unfortunately there is not an oven there so she is unable to provide cooked meals.  She is not in a position to be able to purchase an… Continue Reading
  • Single dad without money for food June 10, 2019 - A single dad who is self-employed as an artist has been in receipt of Universal Credit, where because some weeks he doesn't earn anything at all, he is classed by UC as being un-gainfully employed.  He has issues with inflammation in his vertebrae which means he is hunched over and sometimes unable to lift his… Continue Reading
  • Man with chest pains loses his job June 5, 2019 - A man who started experiencing chest pains in December was sent to the hospital for scans.  He ended up going off sick from work, and in January he ended up losing his job due to being off sick.  He applied to claim Universal Credit and his first payment he received of £165, but then the… Continue Reading