• Former HGV driver dealing with cancer June 28, 2019 - A man who was previously working as an HGV driver has been diagnosed with cancer and is currently undergoing extensive chemotherapy for this.  He is not in receipt of any money at all, and his outgoings are over £700 a month.  Our agents are helping him to apply for Employment Support Allowance and housing benefit,… Continue Reading
  • Lady flees domestic abuse June 28, 2019 - A lady fled her hometown to escape a very violent relationship and is currently being housed by a refuge far away from where she used to live.  She has left behind family and friends and arrived without any money at all.  Her Employment Support Allowance payments have also been stopped without any explanation.  Our agents… Continue Reading
  • Urgent request for help June 28, 2019 - Our agents contacted us this morning to ask if we could offer some urgent assistance to one of their clients.  A lady is currently experiencing a lot of debt and is having large amounts deducted from her Universal Credit payments.  Our agents are working with the hardship team at the DWP to get these debt… Continue Reading
  • Mother flees home to the UK with her children June 28, 2019 - We were asked to help a mother and her three children.  They were all living outside of the UK and were the victims of domestic abuse.  The family fled that country and returned to the UK where they are being assisted by a women's refuge.  The mother is British and is currently in the process… Continue Reading
  • Man wins job but risks losing his home June 28, 2019 - A man, originally from Zimbabwe, has been living and working here in the UK for the past 5 years.  His last contract ended and this has left him unemployed.  Unfortunately he needs to apply for settled status to be able to claim any benefits at all, and the cost of applying for  this status is… Continue Reading
  • Vulnerable woman financially abused by her own family June 26, 2019 - We had an urgent request to help a very vulnerable disabled woman who has many physical disabilities which have been present since birth.  She lives with her family, but her physical conditions means she can only walk a few steps.  If she asks her family to buy her some food, they will do that, but… Continue Reading
  • Mother and child escape domestic violence situation June 23, 2019 - We were asked to help a single mum who was forced to move into a refuge with her child, when he husband became emotionally and physically abusive to her.  He ended up going to prison for another even more serious offence.  She struggled in the refuge, blaming herself for everything that went wrong, an impact… Continue Reading
  • Young man evicted from his home June 21, 2019 - A 25 year old man was evicted from his home by his landlord, leaving him homeless.  The young man has learning difficulties and mental health problems.  His Universal Credit payments have stopped, as has his Personal Independence Payments.  He is completely without any money and our agents are helping him to get his benefits back… Continue Reading
  • Help with energy costs June 20, 2019 - Our help was needed for a man who is currently undergoing treatment for cancer in his head and neck.  He lives alone, and his current housing situation is not ideal for him.  Our agents have assisted him in applying for more suitable accommodation, as well as applying for housing benefit and putting in an application… Continue Reading
  • Debt Relief Order Request June 19, 2019 - We were asked to help a lady who had recently become widowed after her husband died.  She gave up work to care for him when his dementia meant he couldn't be left alone any longer.  She is in receipt of pension and a top up of Universal Credit, and once all her bills are paid… Continue Reading