• Mother and child escape domestic violence situation June 23, 2019 - We were asked to help a single mum who was forced to move into a refuge with her child, when he husband became emotionally and physically abusive to her.  He ended up going to prison for another even more serious offence.  She struggled in the refuge, blaming herself for everything that went wrong, an impact… Continue Reading
  • Young man evicted from his home June 21, 2019 - A 25 year old man was evicted from his home by his landlord, leaving him homeless.  The young man has learning difficulties and mental health problems.  His Universal Credit payments have stopped, as has his Personal Independence Payments.  He is completely without any money and our agents are helping him to get his benefits back… Continue Reading
  • Help with energy costs June 20, 2019 - Our help was needed for a man who is currently undergoing treatment for cancer in his head and neck.  He lives alone, and his current housing situation is not ideal for him.  Our agents have assisted him in applying for more suitable accommodation, as well as applying for housing benefit and putting in an application… Continue Reading
  • Debt Relief Order Request June 19, 2019 - We were asked to help a lady who had recently become widowed after her husband died.  She gave up work to care for him when his dementia meant he couldn't be left alone any longer.  She is in receipt of pension and a top up of Universal Credit, and once all her bills are paid… Continue Reading
  • Single mother scammed out of her benefits June 19, 2019 - A single mother of two daughters living at home, and an older son who lives away recently responded to an advert on Facebook which suggested if she was on benefits she could get a loan of £1200.  Existing on just her ESA, (she has applied for PIP and has been refused that, which she is… Continue Reading
  • Mother dealing with impact of her having cancer as a child June 13, 2019 - A mother of two children, who herself had very intensive treatment for cancer as a child, is now as an adult finding it difficult to do the most basic of tasks.  Unfortunately she did not receive the full help and support she should have received when she was a child, and that is impacting on… Continue Reading
  • Family in financial hardship following mother falling ill June 13, 2019 - A mother who had been working for just 8 weeks before needing chemotherapy treatment.  Her short period of working meant that she wasn't paid any sick pay, so the family's income took a hit.  The father although he works has had to reduce his hours in order to support his wife and take care of… Continue Reading
  • Man in his 60’s evicted from his home June 13, 2019 - A man who has been living in his property for some time has been served an eviction notice as his landlord wishes to have the property demolished to make way for a new building.  A new home has been found for the man by his local council, however he is in no position to be… Continue Reading
  • Family without food June 13, 2019 - A family consisting of mum, dad, two children and a third on the way are without food.  Mum, although pregnant, works part-time at a very low paid job.  They do get some Universal Credit, but that and her wages is nowhere near enough for them to live on.  The father is unable to work due… Continue Reading
  • Family’s Universal Credit claim is a complete mess June 12, 2019 - A family that are in receipt of Universal Credit after being given incorrect advice, as they should have remained on tax credits as they were previously claiming.  The DWP also have a non-dependent deduction coming off the Universal Credit claim, which is also incorrect.  The mother was working part-time but has had to give up… Continue Reading