Mother flees home to the UK with her children

We were asked to help a mother and her three children.  They were all living outside of the UK and were the victims of domestic abuse.  The family fled that country and returned to the UK where they are being assisted by a women’s refuge.  The mother is British and is currently in the process of applying for benefits with the assistance of our agents.  It will take several weeks for them to receive anything, so we agreed to send the family £200 to allow them to buy food as currently they have nothing at all.