- Lady struggling to find employment November 21, 2018 - We were asked to consider helping a lady who is really struggling to stay afloat. She was working, but the place she was working at closed down and the difficulties in finding a new job are really getting to her, knocking her confidence and self-belief. Her husband does work, but it is very low paid,… Continue Reading
- Family fleeing domestic violence November 20, 2018 - Our agents are an organisation that works directly with homeless people, and the case they brought to us this time, is of a mother and two children, 14 and 8 years old. They had fled to the city, away from a domestic violence situation and had arrived with nothing but the clothes and belongings they… Continue Reading
- Staying connected November 8, 2018 - Our case was a request to help a man who has formerly been street homeless. He is housed now, and his rent is paid directly to his landlord via housing benefit, but he is struggling to survive on £190 a month benefits, which has to cover the shortfall in his council tax payments, his bills,… Continue Reading
- Couple struggling to stay afloat November 7, 2018 - One of our regular agencies contacted us today about a couple they have been trying to help. They are in receipt of joint Employment Support Allowance, but because they have a two bedroom property they are liable for bedroom tax. They had previously been badly advised about their liability towards this second bedroom which has… Continue Reading
- Pensioners without food November 1, 2018 - A couple which have applied for pension credit, have had their benefits affected negatively since they were granted leave to stay back in July. They are still awaiting the outcome of the pension credit claim and have been without any income since July. They have had two grants from their local authority and food parcels… Continue Reading
- No fuel for hospital appointments November 1, 2018 - Our clients today are a couple that are really struggling financially. Our agents are in the process of sorting their benefits out so that their claim is correct, which it isn't currently. One of the couple is having serious issues with their health and it is necessary for them to attend hospital more frequently than… Continue Reading
- Mother of four starts work and falls into debt October 30, 2018 - We were asked to help a mother of four children, aged 1 to 11. One of the children is on the autistic spectrum with Aspergers. The mother has recently finished a degree which has now led to a full-time job. However she and her children have been living in temporary accommodation for some time now… Continue Reading
- In desperate need of help October 29, 2018 - We had an emergency request which we have been dealing with over the weekend (being volunteers working from home this does mean we work over the weekends on occasions). The request was made on behalf of a single mum of four children, ranging in ages from 5 to 15. All of the children have behavioural… Continue Reading
- Single man with broken wrist off work October 26, 2018 - We were approached to help a single man who has been off work because of a broken wrist. While he has been waiting for his Universal Benefit payments to begin he has been relying on friends, family and foodbanks, but he has exhausted these now. His first Universal Credit payment is not due for at… Continue Reading
- Mum of two unable to heat their home October 23, 2018 - Our case was a young mum with a 7 year old and a 9 month old. She is in receipt of Universal Credit but is struggling to make ends meet. She left the father of her oldest child following domestic violence issues, and he is now no longer able to see her or their child. … Continue Reading