- Single lady facing trouble over the Christmas period December 15, 2018 - We were approached about a lady in her forties, living alone. She has many difficult health issues, and the constant cold is only making matters seriously worse. She has rent arrears as well as utilities arrears which are currently being deducted at source from her benefits payments. The DWP unexpectedly reduced her usual payment by… Continue Reading
- Formerly homeless man offered a home at last December 13, 2018 - We had an urgent request for help for a young man who found himself homeless and living on the streets following issues at home. He had been living in a hostel until suitable and affordable accommodation could be found for him. When these come up it is often necessary to move very fast otherwise the… Continue Reading
- Sick man unable to afford to put on the heating December 11, 2018 - We sent £30 to help a man out who was struggling with the cold as he was unable to afford to put his heating on in his home. He is in receipt of Employment Support Allowance, and was receiving Personal Independence Payment, which topped up his ESA and is to help you to try to… Continue Reading
- Single mum of two in crisis December 11, 2018 - Help was needed for a single mum of two children, one of whom is disabled. The mum is unable to work due to being ill herself and they exist on her Employment Support Allowance, Child Benefit and Child Tax Credits. Her disabled son has recently had his disability claim denied which has left the mum… Continue Reading
- Woman struggling to stay in her home November 29, 2018 - We were approached to help a woman who following a relationship breakdown found herself homeless. She also had recently lost her expected baby which had had a huge impact on her mental health. She was taken in and supported by a refuge then finally a flat was found for her to move into. Her benefits… Continue Reading
- House infested with bugs November 28, 2018 - In this case our client is a woman who has left an abusive relationship. She accepted a housing association property and found out after she'd moved in that the flat was infested with bed bugs. She tried to get the housing association to help her but for some reason they refused to help, stating the issue… Continue Reading
- Lady struggling to find employment November 21, 2018 - We were asked to consider helping a lady who is really struggling to stay afloat. She was working, but the place she was working at closed down and the difficulties in finding a new job are really getting to her, knocking her confidence and self-belief. Her husband does work, but it is very low paid,… Continue Reading
- Family fleeing domestic violence November 20, 2018 - Our agents are an organisation that works directly with homeless people, and the case they brought to us this time, is of a mother and two children, 14 and 8 years old. They had fled to the city, away from a domestic violence situation and had arrived with nothing but the clothes and belongings they… Continue Reading
- Staying connected November 8, 2018 - Our case was a request to help a man who has formerly been street homeless. He is housed now, and his rent is paid directly to his landlord via housing benefit, but he is struggling to survive on £190 a month benefits, which has to cover the shortfall in his council tax payments, his bills,… Continue Reading
- Couple struggling to stay afloat November 7, 2018 - One of our regular agencies contacted us today about a couple they have been trying to help. They are in receipt of joint Employment Support Allowance, but because they have a two bedroom property they are liable for bedroom tax. They had previously been badly advised about their liability towards this second bedroom which has… Continue Reading