- Electrical issues damage kitchen appliances January 25, 2019 - We had a school contact us, one of the parents at the school, a single dad had experienced electrical problems in his kitchen which had resulted in his cooker, hob and fridge freezer becoming damaged, leaving them unusable. The father is in receipt of Job Seekers Allowance, often needing financial assistance from the school. He… Continue Reading
- Man unable to put on his heating January 25, 2019 - We were asked to assist a gentleman struggling with anxiety and depression. He moved home in January 2018 and his gas meter was in arrears when he moved. Since the move he has been trying really hard to clear the arrears so that he can have some heating on in his flat, as the lack… Continue Reading
- Disabled Lady in Debt January 25, 2019 - The lady in question is a social housing tenant, having lived in her home for the past 29 years. She is unable to work due to arthritis, depression and panic attacks. She is the sole occupier of her three bedroom house, so is subject to the bedroom tax, and has debts that the repayments leave… Continue Reading
- Diagnosis of cancer brings money worries January 25, 2019 - We were approached by a doctor who has been treating a patient diagnosed with cancer. The diagnosis has meant he has had to be on sick leave from his job as a care worker, and is in receipt of statutory sick pay. It is looking like his employers are wanting to make him redundant which… Continue Reading
- Single man without food or heat January 23, 2019 - We were asked if we could help a single man in his 50s. He had been in receipt of Job Seekers Allowance (JSA), but managed to get a part-time job doing some cleaning work. However this was causing him issues around his health so had to reluctantly give it up. His JSA had been reduced… Continue Reading
- Student without essential uniform January 22, 2019 - We were asked to assist a family, single mum of three children, where the teenage daughter had been out of education for 15 months. The girl was now back in school, following support given to the family. However she is struggling because her Mum who is on Universal Credit is unable to provide her with… Continue Reading
- Young Mum frustrated by Universal Credit Application January 22, 2019 - A Mum of a young daughter was working part-time in a supermarket, 7.5 hours per week, claiming child tax credits, child benefit and some financial support from her ex partner. Struggling to make ends meet she applied for Universal Credit to top her payments up, but this brought her existing payments to a halt and… Continue Reading
- Young man struggling to claim benefits without a phone January 17, 2019 - We were asked to help a young man whose benefits stopped being paid over the Christmas Period, he had been in receipt of Employment Support Allowance. He tried to make an application for Universal Credit, but due to his poor language skills, mental health issues and lack of a mobile phone this was not successful. … Continue Reading
- Single mother of three children coping after ending abusive relationship January 17, 2019 - A single mother of three children, ages 8, 5 and 4, has recently separated from her abusive husband. She is having to cope with being left on her own with the children, and has had to pay two months rent in advance so that they can stay in their current home. The father has left… Continue Reading
- Dad unable to have his kids at the weekend January 17, 2019 - Our case this time was a father of three children, twins aged seven and a five year old. One of the twins is autistic and attends a special school. He suffers with anxiety and depression following the break down of his abusive relationship. The children currently live with their mother, who has mental health problems. … Continue Reading