• Man under threat of eviction January 16, 2019 - Our clients asked us if we could help a man who was in a large amount of debt regarding his rent.  The amount we were asked to help with was far too high for us, we help with things like food and fuel (gas and electric).  The man in question is a recovering alcoholic and… Continue Reading
  • Man trying to make a fresh start January 16, 2019 - We were approached by our agents, asking for us to help a man that is suffering with anxiety and depression.  He is struggling to find work, due to him having a previous minor criminal conviction.  He is in serious debt and this is only making his condition even worse.  His home is very cold and… Continue Reading
  • Single Dad needs money for gas and electricity January 14, 2019 - We were approached about helping a single dad who has sole care of his two oldest children, and at the weekends care of his youngest two as well.  Since taking on the care of the older children he has had to put in a claim for Universal Credit and he is really struggling to make… Continue Reading
  • Disabled son in need of 24/7 care January 2, 2019 - Help was needed for a family that have taken on the 24/7 care and given space to their home to a 23 year old man, the son of the man of the house from a previous relationship.  The boys mother had said that she could no longer cope and that he was now his fathers… Continue Reading
  • Man wins his appeal for PIP December 22, 2018 - We were asked to help a man who had lost his PIP (Personal Independence Payment) award.  He successfully appealed it but it took a year to be heard and then although he'd won, he was waiting to be repaid the money he was due, dating back to when his PIP award was cancelled.  Completely without… Continue Reading
  • Homeless young man finally has a home of his own December 21, 2018 - A young man who had been street homeless for quite some time was finally offered a place to live, somewhere to call home.  As he has been homeless for some time all he has are the clothes he was wearing, we were asked to help him with some money.  Our agents had managed to secure… Continue Reading
  • Mother of 7 month old needs money for baby milk December 21, 2018 - A young mum rang a helpline yesterday worried that once she'd been paid her Universal Credit payment and she'd covered her rent she wouldn't have enough money to buy baby milk for her 7 month old, as she had been in receipt of statutory maternity pay which had thrown her over a threshold for Universal… Continue Reading
  • Heavily pregnant mother at Christmas has benefits suspended December 21, 2018 - We had an urgent case to respond to.  A pregnant mother, baby due the 23rd of this month has had her benefits suspended because she has been told she has failed the habitual residency test.  She actually has leave to stay indefinitely in the UK, however there was a house fire and her documents confirming… Continue Reading
  • Young mum and 4 year old facing Christmas without money December 20, 2018 - A young mum who is currently living in a refuge with her 4 year old daughter is waiting to receive her first Universal Credit payment.  So far she has received two crisis loans and has been told that she cannot have anything more.  It could be several weeks before she receives her first UC payment… Continue Reading
  • Mother of two flees domestic violence December 20, 2018 - Help was requested for a mother of two children.  She had fled a domestic violence situation and had had to move to a completely new area of the country to feel safe.  Leaving everything behind them, bar what they could carry, the local council where she was moving to covered the cost of getting them… Continue Reading