• Disabled Grandmother struggling to cope financially December 19, 2018 - We were asked to help a lady who lives alone but is struggling to manage financially.  She is in receipt of Employment Support Allowance, but has a number of deductions made from her payments because of utilities debts and repaying a social fund payment.  This has left her being unable to cope financially, and she… Continue Reading
  • A little extra for the children December 19, 2018 - Following the article in The Guardian last week about The Biscuit Fund, we received an extra and completely unexpected donation with the express wish that it be used to make sure that families we work with had a little extra at Christmas.  For most families it is an expensive time of the year, but for… Continue Reading
  • Single Mum of five loses ESA December 17, 2018 - Our help was requested for a single mum of five children, who recently at an Employment Support Allowance, wasn't awarded any points and subsequently her ESA was withdrawn.  This meant her housing benefits was also stopped so she is trying to survive on her tax credits alone, which so far is not going very well. … Continue Reading
  • Lady in education loses ESA December 17, 2018 - We were contacted about a young woman, here in the UK on a refugee status.  She was previously in receipt of Employment Support Allowance, but her payments stopped being paid.  Our contacts attempted to help her apply for Universal Credit but were told as she is in full-time education now, UC would not be an… Continue Reading
  • Single lady facing trouble over the Christmas period December 15, 2018 - We were approached about a lady in her forties, living alone.  She has many difficult health issues, and the constant cold is only making matters seriously worse.  She has rent arrears as well as utilities arrears which are currently being deducted at source from her benefits payments.  The DWP unexpectedly reduced her usual payment by… Continue Reading
  • Formerly homeless man offered a home at last December 13, 2018 - We had an urgent request for help for a young man who found himself homeless and living on the streets following issues at home.  He had been living in a hostel until suitable and affordable accommodation could be found for him.  When these come up it is often necessary to move very fast otherwise the… Continue Reading
  • Sick man unable to afford to put on the heating December 11, 2018 - We sent £30 to help a man out who was struggling with the cold as he was unable to afford to put his heating on in his home. He is in receipt of Employment Support Allowance, and was receiving Personal Independence Payment, which topped up his ESA and is to help you to try to… Continue Reading
  • Single mum of two in crisis December 11, 2018 - Help was needed for a single mum of two children, one of whom is disabled.  The mum is unable to work due to being ill herself and they exist on her Employment Support Allowance, Child Benefit and Child Tax Credits.  Her disabled son has recently had his disability claim denied which has left the mum… Continue Reading
  • Woman struggling to stay in her home November 29, 2018 - We were approached to help a woman who following a relationship breakdown found herself homeless.  She also had recently lost her expected baby which had had a huge impact on her mental health.  She was taken in and supported by a refuge then finally a flat was found for her to move into.  Her benefits… Continue Reading
  • House infested with bugs November 28, 2018 - In this case our client is a woman who has left an abusive relationship.  She accepted a housing association property and found out after she'd moved in that the flat was infested with bed bugs. She tried to get the housing association to help her but for some reason they refused to help, stating the issue… Continue Reading