• Pensioners without food November 1, 2018 - A couple which have applied for pension credit, have had their benefits affected negatively since they were granted leave to stay back in July.  They are still awaiting the outcome of the pension credit claim and have been without any income since July.  They have had two grants from their local authority and food parcels… Continue Reading
  • No fuel for hospital appointments November 1, 2018 - Our clients today are a couple that are really struggling financially.  Our agents are in the process of sorting their benefits out so that their claim is correct, which it isn't currently.  One of the couple is having serious issues with their health and it is necessary for them to attend hospital more frequently than… Continue Reading
  • Mother of four starts work and falls into debt October 30, 2018 - We were asked to help a mother of four children, aged 1 to 11.  One of the children is on the autistic spectrum with Aspergers.  The mother has recently finished a degree which has now led to a full-time job.  However she and her children have been living in temporary accommodation for some time now… Continue Reading
  • In desperate need of help October 29, 2018 - We had an emergency request which we have been dealing with over the weekend (being volunteers working from home this does mean we work over the weekends on occasions).  The request was made on behalf of a single mum of four children, ranging in ages from 5 to 15.  All of the children have behavioural… Continue Reading
  • Single man with broken wrist off work October 26, 2018 - We were approached to help a single man who has been off work because of a broken wrist.  While he has been waiting for his Universal Benefit payments to begin he has been relying on friends, family and foodbanks, but he has exhausted these now.  His first Universal Credit payment is not due for at… Continue Reading
  • Mum of two unable to heat their home October 23, 2018 - Our case was a young mum with a 7 year old and a 9 month old.  She is in receipt of Universal Credit but is struggling to make ends meet.  She left the father of her oldest child following domestic violence issues, and he is now no longer able to see her or their child. … Continue Reading
  • Couple struggling to manage October 21, 2018 - Our agent approached us about a couple that they have been supporting for some time.  She has just found a job and needed some essential clothing in order to start work, plus she is struggling to get enough hours to be able to survive financially.  We agreed to send them £40 to give them a… Continue Reading
  • Bed needed for 3 year old October 19, 2018 - A mum of three boys, 9, 6 and 3 years old are currently living in supported accommodation, designed to help lone parents suffering with mental health issues.  The accommodation is overcrowded and they have been given some furniture, but she is struggling to get a bed suitable for the three year old.  She is currently… Continue Reading
  • Dreadful situation needs our help October 13, 2018 - We were presented with an awful situation, a young woman in her late teens, very vulnerable had lost her mother at the start of this month when her mother died, leaving her alone in a large housing association property without any income or access to any money.  She is estranged from her family so is… Continue Reading
  • After 10 months in a refuge, lady now has a home October 12, 2018 - A lady in her forties, fled her home following domestic violence.  She was offered a place in a refuge and stayed there for ten months before she was finally offered a single bedroom flat of her own.  She has obtained some items of furniture via a local charity, such as a bed and has managed… Continue Reading