• Disabled Lady in Debt January 25, 2019 - The lady in question is a social housing tenant, having lived in her home for the past 29 years.  She is unable to work due to arthritis, depression and panic attacks.  She is the sole occupier of her three bedroom house, so is subject to the bedroom tax, and has debts that the repayments leave… Continue Reading
  • Diagnosis of cancer brings money worries January 25, 2019 - We were approached by a doctor who has been treating a patient diagnosed with cancer.  The diagnosis has meant he has had to be on sick leave from his job as a care worker, and is in receipt of statutory sick pay.  It is looking like his employers are wanting to make him redundant which… Continue Reading
  • Single man without food or heat January 23, 2019 - We were asked if we could help a single man in his 50s.  He had been in receipt of Job Seekers Allowance (JSA), but managed to get a part-time job doing some cleaning work.  However this was causing him issues around his health so had to reluctantly give it up.  His JSA had been reduced… Continue Reading
  • Student without essential uniform January 22, 2019 - We were asked to assist a family, single mum of three children, where the teenage daughter had been out of education for 15 months.  The girl was now back in school, following support given to the family.  However she is struggling because her Mum who is on Universal Credit is unable to provide her with… Continue Reading
  • Young Mum frustrated by Universal Credit Application January 22, 2019 - A Mum of a young daughter was working part-time in a supermarket, 7.5 hours per week, claiming child tax credits, child benefit and some financial support from her ex partner.  Struggling to make ends meet she applied for Universal Credit to top her payments up, but this brought her existing payments to a halt and… Continue Reading
  • Young man struggling to claim benefits without a phone January 17, 2019 - We were asked to help a young man whose benefits stopped being paid over the Christmas Period, he had been in receipt of Employment Support Allowance.  He tried to make an application for Universal Credit, but due to his poor language skills, mental health issues and lack of a mobile phone this was not successful. … Continue Reading
  • Single mother of three children coping after ending abusive relationship January 17, 2019 - A single mother of three children, ages 8, 5 and 4, has recently separated from her abusive husband.  She is having to cope with being left on her own with the children, and has had to pay two months rent in advance so that they can stay in their current home.  The father has left… Continue Reading
  • Dad unable to have his kids at the weekend January 17, 2019 - Our case this time was a father of three children, twins aged seven and a five year old.  One of the twins is autistic and attends a special school.  He suffers with anxiety and depression following the break down of his abusive relationship.  The children currently live with their mother, who has mental health problems. … Continue Reading
  • Man under threat of eviction January 16, 2019 - Our clients asked us if we could help a man who was in a large amount of debt regarding his rent.  The amount we were asked to help with was far too high for us, we help with things like food and fuel (gas and electric).  The man in question is a recovering alcoholic and… Continue Reading
  • Man trying to make a fresh start January 16, 2019 - We were approached by our agents, asking for us to help a man that is suffering with anxiety and depression.  He is struggling to find work, due to him having a previous minor criminal conviction.  He is in serious debt and this is only making his condition even worse.  His home is very cold and… Continue Reading