A young mum who is currently living in a refuge with her 4 year old daughter is waiting to receive her first Universal Credit payment. So far she has received two crisis loans and has been told that she cannot have anything more. It could be several weeks before she receives her first UC payment and faces Christmas without money or food. Our agents asked us if we could offer some help to her and her daughter. We agreed to send her £100, plus a further £50 for them both to enjoy some Christmas cheer.