• One Man and His Dog October 30, 2015 - This client, at age 49, has been left homeless after nursing his seriously ill mother until she passed away.  He rescued a dog from a group of youths who were intending to drown it in a local canal, and the person who referred him said that he puts the welfare of the animal above his… Continue Reading
  • Forms and Deadlines Aren’t Always Right October 29, 2015 - We were introduced to this client while she was struggling to obtain back-payments due to her from - again! - the tax credits authorities.  Due to some family issues her forms had reached Concentrix too late and the claim had been stopped automatically.  She had £4.66 to her name, had borrowed from friends to keep… Continue Reading
  • An Escape From Abuse October 21, 2015 - This client suffers from severe depression, having been mentally abused by her alcoholic husband for months.  He was removed from the family home by the police, after urinating all around the bedroom in an alcoholic rage, just hours before we were introduced to her.  She has now left him and the two children are with… Continue Reading
  • Working Poor October 21, 2015 - Something we're going to see more off, we believe, is the cases of so-called "working poor" who are struggling to make ends meet.  This client was one of the first that we're expecting, who found that there is quite simply too much month left at the end of the money.  Her gas had run out… Continue Reading
  • More Tax Credit Woes October 20, 2015 - Ths client suffers from Hughes disease and has an autistic son, plus three other children.  Her partner is her carer, and they rely utterly on tax credits to get them through the everlasting expense of living day to day.  For three weeks her tax credits have failed to materialise, and the family had reached the… Continue Reading
  • Tax Credits Strike Again October 18, 2015 - We heard about a mum of four, with two of her children living with her and two away, who had been wrongly accused of having a new partner living with her.  Instead of working to resolve the issue as quickly as possible, the ever-compassionate authorities (*SNORT*) were more content to drive her round and round… Continue Reading
  • Deposit Shortfall October 9, 2015 - We were introduced to a chap who had just split from his wife.  His daughters wanted to go with their Mum, but his son wanted to remain with Dad and so he definitely needed a place to call home.  Just one teeny, tiny problem - he didn't have the cash to be able to afford… Continue Reading
  • Raising Living Standards October 8, 2015 - We have some new friends, called RAISE who will be referring clients to us when they see real need.  Our first arrived today in the form of a 47 year-old lady whose husband has had to be committed to nursing care because of dementia.  Her benefits stopped on 10 August and she has insufficient command… Continue Reading
  • A Birthday Boost September 21, 2015 - We learned from one of our members that a lady, whose little boy's birthday is due soon, has just been given four days' notice from her employers at the pub where she's been working and pulling in a small but regular wage.  She reckons that the family will be down by £100 a week until… Continue Reading
  • No Tricks, No Catches, No Worries September 14, 2015 - There's an old saying that tells us that if something appears too good to be true then it probably is, and to avoid it.  This Client was very dubious about our offer of £150 to help her family out of the hole that they've been slowly sliding into since the husband left the Army after… Continue Reading