• Panic stations August 18, 2016 - A lady we were aware of had been struggling to manage in the rented property she was in, her ill health meant that her existing home was no longer suitable, and she desperately needed to move to a bungalow.  A suitable property came up and all was fine, apart from the fact that she had… Continue Reading
  • In all weathers August 18, 2016 - We were contacted by someone who had seen on social media a group that helped the homeless, were fund raising to put together winter bags to give to the homeless.  Many people on the streets don't have regular access to things that we might take for granted.  A small tent to give them shelter is… Continue Reading
  • Kicked off ESA August 12, 2016 - An urgent case came to our attention.  A man who, for half of his life had been a below the knee amputee, with heath complications connected to this.  Despite letting the DWP know he wouldn't be able to attend a work capability assessment, they stopped his Employment Support Allowance claim, which left him with no… Continue Reading
  • ESA complications August 10, 2016 - A man in his 40s had been encouraged by his local job centre and social worker to move from claiming Job Seekers allowance, to claiming Employment Support Allowance (ESA).  The problem though was that this meant he fell through the gaps of the benefits payments and his money suddenly without warning stopped.  Living alone, with… Continue Reading
  • Cooking on gas August 9, 2016 - <p>We helped a dad, 32 years old that lived alone, but had his two very young children over to visit and stay three nights a week, with a cooker as his had broken and he had no money to be able to replace it. &nbsp;A benefits team were helping him with arrears on his water… Continue Reading
  • Tax credit changeover August 8, 2016 - We were made aware of a young Mum with five young children.  Her partner had recently moved in with her and they had correctly notified Tax Credits of the change of circumstances.  However, this meant that the child tax credits payments were suspended while their claim was being looked into.  This money she relied on… Continue Reading
  • Preventing an eviction July 28, 2016 - We were contacted about a mother in receipt of employment support allowance, who with the support of an agency had been provided with a paper bond for a place to live, but the bond was only good for six months.  Now that the six months were up, her landlord was pushing for the deposit to… Continue Reading
  • Baby imminent! June 25, 2016 - A soon to be  (in 5 days) Mum, expecting her first child was highlighted as being in extreme stress and in need.  She had received her maternity grant and used it to buy things for the baby, but was without a washing machine or sufficient food.  She had when we spoke to her enough food… Continue Reading
  • Homeless and unwell May 18, 2016 - Our agent who does a lot of work with homeless people had been assisting another couple with trying to secure them accommodation.  The couple had an urgent need however as one of them was very unwell with epilepsy.  Because of their health their JSA had been stopped and an ESA claim had been started, but… Continue Reading
  • Homeless family May 14, 2016 - In May a family of three had to vacate their property were made homeless. The parents were on a joint esa claim as both are unwell. The claim was in the mans name with his wife as the additional applicant. They have an adult son with learning and physical disabilities who has own esa and pip claims. Soon afterwards the man had… Continue Reading