- Benefit confusion May 13, 2016 - A young lady had suffered a series of mix ups with her benefits due to having to visit her very poorly mother with very little notice, just as her Universal Credit claim was being processed. Due to an error somewhere or other her housing benefit had been stopped meaning she had rent arrears. She was… Continue Reading
- Hostel May 13, 2016 - On the 13th we helped a girl who resides in a hostel. She has an inoperable tumour and fits everyday from it. The hostel moved her benefits from incapacity and income support to PIP only and it caused a massive drop to her income. She pays service duty at the hostel which amounts to £35 a week. This left… Continue Reading
- Homeless but helped May 8, 2016 - One of our agents does a lot of work with the homeless, and had managed to secure accommodation for a couple who we had previously helped out with £100. Although we do generally have a rule of one-time only help, we were more than happy to help this poor couple out with enough money for… Continue Reading
- Broken things May 2, 2016 - Occasionally one of our agents will have a friend or aquaintance who falls upon hard times. When this happens the agent in question is usually a bit nervous about referring them, as they often feel too biased towards the case. They needn't worry though. Need is need, and sometimes when it's someone we know we… Continue Reading
- Zero hours contract May 2, 2016 - This young man had managed to secure employment but it was a zero hours contract. Added to that because he had started work in the middle of the month he was going to be without any money for six weeks. He didn't have any money to catch a bus to work and was walking the… Continue Reading
- Heavily pregnant mother struggling May 2, 2016 - We were made aware of a young mum, 34 weeks pregnant and still working part time to bring some money into the household. Her partner stays at home to look after their disabled son. They were behind with their bills despite her doing all she could. She was aware that their second child was due… Continue Reading
- Homelessness again! May 2, 2016 - A gentleman with mental health issues had become estranged from his partner and their young son and had ended up in temporary accommodation. As he was considered vulnerable, he was found permanent accommodation but without any income and no means to raise the £100 they needed as rent in advance he was stumped. Fortunately we… Continue Reading
- Young homeless family on the move May 2, 2016 - A young woman, her partner and their very young son had been homeless and in temporary accommodation for some time. Finally they had been offered permanent suitable accommodation but they didn't have any money to move their belongings to their new address, so an amount was agreed and passed on for them to be able… Continue Reading
- Very ill Mum of three refused ESA May 2, 2016 - A young mum of three, barely able to look after herself was found fit for work and therefore unable to claim Employment Support Allowance. This of course meant she had no money until a fresh application could be put in to the DWP and due to rule changes, a new application where a previous one… Continue Reading
- Rent urgently needed May 2, 2016 - A single father with a young daughter had been in temporary accommodation. They had been allocated accommodation but only on the provision that they cover the first two weeks rent, which amounted to £245.74, which he didn't have and it looked like he would be unable to take up this permanent accommodation. We were able… Continue Reading