• Single mum of two in freezing house December 5, 2017 - One of our agents spotted a single mum of a baby and a four year old, that is unable to put on the heating during these very cold months as she cannot afford to put it on.  What is worse, is that the hot water is heated via an immersion tank, so they are without… Continue Reading
  • Travel costs covered December 4, 2017 - Our client this weekend is a man who has been battling substance abuse for a long time.  He was offered the opportunity to go to rehabilitation to get clean and start a new life, but he was stuck as he didn't have enough money to cover the cost of the rail fare to get there. … Continue Reading
  • Debt relief help November 29, 2017 - We were contacted about a lady who is living in accommodation which is in a terrible state.  She needs to move, but because she is in so much debt it is not likely this can happen.  Our agents requested that we offer to fund the £90 needed for the debt relief order so that she… Continue Reading
  • Mum flees domestic abuse situation, taking her children with her November 28, 2017 - Our agents contacted us regarding a lady who has fled a serious domestic abuse situation, taking her three children with her.  They are currently being housed in temporary accommodation and the mum has been struggling with her health as a result of the abuse.  She has been claiming Statutory Sickness Payments, but that isn't enough… Continue Reading
  • Man in deep water over his water bill November 25, 2017 - Our client is a man who is employed on a zero hours contract, and quite often doesn't achieve even 8 hours of work.  He is being threatened by court action over his water bill which currently stands at £400.  The company he works for does corporate events and with Christmas on the horizon he will… Continue Reading
  • Homeless man finally has a home of his own November 23, 2017 - We were contacted by our agents asking for help for their client, a man who has been homeless for quite some time.  He has been sofa surfing, a hidden kind of homelessness, where you rely on people being able to allow you to sleep on their sofa for a night here and there.  This level… Continue Reading
  • Domestic abuse survivor needs our help November 13, 2017 - We were approached for help with a single parent of a 12 year old. The mother is a survivor of domestic abuse. She has had to flee 15 different properties in the past six years. Her ex-partner finds her and the abuse starts again, the last time he injured her so badly she has been… Continue Reading
  • 18 year old woman left without money after leaving the care system November 13, 2017 - 18-year-old-woman-left-without-money-after-leaving-the-care-system Continue Reading
  • Young woman gets her own first home November 10, 2017 - A homeless support centre contacted us to ask for help for a young woman they are helping. She has finally been offered accommodation, having been homeless. Although she is signing for the keys, she has no belongings, and certainly not any furniture. The charity had put a call out for used items that could be… Continue Reading
  • Young man left in the cold November 9, 2017 - Our agents contacted us about a young man in his twenties.  He has been having difficulties with claiming Universal Credit which has left him £1,000 in arrears.  He is due in court later this month to deal with this.  To try to save up so he can clear some of the arrears, he has been… Continue Reading