- Debt Relief Order request February 27, 2018 - Just a quick one. Our client this time is a lady who lives in her home with two people that are considered non-dependants, so her housing benefit payment is reduced, which has caused her to fall into arrears in other areas. She is now at a point where she simply cannot manage on the £88… Continue Reading
- Home without heat February 24, 2018 - Our agents contacted us to ask if we could help a lady that has succeeded the tenancy of her mother's property, following her mothers death. There was a lot to sort out at the property as the mother had been a hoarder and so it was necessary to get some remedial work done before our… Continue Reading
- Help with signing new tenancy February 24, 2018 - We were asked to help a man currently living in a homeless shelter, he has been offered a place to live but needs help with the first weeks rent so that he is able to sign the tenancy, he will be able to handle this going forward though. We agreed to pay this for him,… Continue Reading
- Young woman takes on care of her sister’s children February 15, 2018 - Our agents contacted us urgently about a young woman, who is 24 years old. She has two very young children of her own, but has now taken on the responsibility for caring for her sisters two children as well. Her sister has been sectioned under the mental health act. As the sister was sectioned voluntarily,… Continue Reading
- Lady without heating February 14, 2018 - We were asked to help out a lady who is in receipt of ESA, as she has Epilepsy, Anxiety and depression. She was in receipt of DLA, but when she was switched for PIP, she lost her claim. This has meant that her income has dropped by £130 per week. She is appealing the decision… Continue Reading
- Ex-Nurse needs help February 13, 2018 - Our help was requested for a lady who was a nurse, working for the NHS, until she became unable to work through disability. Her son has now left full time education, so she no longer receives any financial support for him, and to complicate matters she has lost her PIP entitlement, which caused rent arrears… Continue Reading
- Woman and daughter in refuge needs help January 31, 2018 - The Police have had to remove a lady and her daughter from their home, following a domestic violence situation, perpetrated by one of her twin teenage sons. They were moved into a B&B and then into a refuge for their safety. Unfortunately just before this happened the mother had settled some overdue bills at the… Continue Reading
- Sick lady who is unable to afford to get to hospital January 31, 2018 - We were contacted about a lady who has recently returned to the UK, from Gibraltar, where she has been living, fleeing a domestic violence situation. She is currently staying with family and has recently been diagnosed with breast cancer. Unfortunately she is unable to claim any benefits for three months, as she was living outside… Continue Reading
- Faulty boiler in rented property January 23, 2018 - Our contact asked us to help a lady who is living in a rented property where the boiler has not been functioning properly. Her landlord has been ignoring her pleas for help with this, and it has got to the point that the environmental health officer has stepped in and given the landlord 7 days… Continue Reading
- Mother of 3 needs help January 18, 2018 - Our agents contacted us about a single mother of three children. Her oldest child has behavioural issues and is consequently tutored at home, as mainstream school cannot manage his behaviour. Her middle child has a health issue, and the youngest is only 3 years old. The middle child is 11 years old and has a… Continue Reading