- Young mum needs cooking facilities March 22, 2019 - Today we were made aware of a young mum of an 11 month old. They currently live in a cramped studio flat and the only cooking facilities she has are a two ring hotplate and a microwave. She does not have access to an oven, nor can afford one. Her sons behaviour is proving challenging,… Continue Reading
- Young woman flees home to refuge March 22, 2019 - We were contacted today about a young woman who was due to arrive at a refuge. She was fleeing her family home and had discovered that her benefits were cancelled two weeks ago, but has no idea as to why this has happened. Our agents said that once she has arrived they will get straight… Continue Reading
- Man with cancer struggling to buy food March 22, 2019 - Our help was needed today for a man who is currently receiving palliative care for cancer. His care is being provided by his local hospice and he is finding the treatment has caused his taste to change. All the money he receives from his benefits is swallowed up by bills, leaving him with no spare… Continue Reading
- Man unable to read or write March 22, 2019 - We were asked to help a man who left his job in January and has been without income since then. He sought help today from our agents who assisted him in applying for Universal Credit. His appointment to get this arranged is not until April, and then he will need to wait for it to… Continue Reading
- Family in need of help March 20, 2019 - This time it was a family that needed our assistance. The parents have just had their eldest child who is 12 move in to live with them. Previously the child had been living with their grandparents. The addition of another person into the household has had a knock on effect on their income and the… Continue Reading
- Lady loses ESA March 20, 2019 - We were approached about a lady who has recently had her Employment Support Allowance payments off her by the DWP because they believe she is living with her ex-partner. He is in fact living back with his mother, who has confirmed this to the DWP, but so far they have not reversed their decision. The… Continue Reading
- Disabled man without money for heating March 20, 2019 - This man was brought to our attention. He is disabled and is having issues with his benefits, so our agent was going to contact him to see if a benefits check could be carried out to check he was claiming his full entitlement. To keep him going to his next payment we transferred to him… Continue Reading
- Woman suffers domestic violence March 20, 2019 - A lady had fled a domestic violence situation, ending up in a refuge far away from friends and family. She is due a benefits payment but not until the first week of April. In the meantime she has nothing to buy food or anything she needs. We agreed to transfer over £100 to assist her. Continue Reading
- Young mum in refuge without money March 19, 2019 - We were asked to help a young single mum of a four year old girl, they'd arrived that day into a refuge. She has no money to purchase food or everyday essentials, and is awaiting news of her bio-metric test to see if she is entitled to claim any benefits. While she waits for this… Continue Reading
- Lady in refuge needs help March 19, 2019 - This case was a lady who had fled a domestic abuse situation where all her money was being taken off her by her partner. She was housed initially by the local authority before she arrived at the refuge accommodation. On her arrival they discovered she had nothing, no spare clothes even. We sent across to… Continue Reading