Our agents asked us if we could help a young woman who is currently employed via an apprenticeship scheme which means she is on a very low income. She has a number of debts which she is repaying, but she is being referred to talking money to help her get the repayments organised. The debt is causing her anxiety, and recently she has been off work due to catching a virus. The knock on of this has meant her income has fallen even lower, leaving her without food or heating/electric. Our agents have taken her to a food bank to make sure she at least has some food but asked if we could help with the energy costs. We agreed to send her £80.