- Man living alone without income March 28, 2019 - Yesterday our help was needed for a man who lives alone in a one bedroom flat. He separated from his wife last October, but despite this she has been accessing and debiting his bank account without his knowledge, forcing him to shut his account down to prevent this from continuing to happen. He was in… Continue Reading
- Mother of one left without money March 27, 2019 - A young mother who is employed but in receipt of Universal Credit to top up her income has found herself through no fault of her own without any money. She relies on the UC payment, but because her employer advised HMRC of an incorrect amount this has meant there was no UC payment. She has… Continue Reading
- Woman unable to manage March 27, 2019 - We were approached about a family, a mother and father and their young son. The mother has been receiving treatment for cancer, and the impact of this is that she is now struggling with extreme fatigue, mobility and coordination issues. Her husband has recently lost his job, so they are really struggling to cope financially,… Continue Reading
- Mother flees domestic violence March 22, 2019 - Our agents asked us if we would consider helping a young mum of two children, ages 2 and 4. They have had to leave their family home and are currently living in refuge accommodation. When they arrived they had the clothes they wear wearing and she had a few items of clothing for the children. … Continue Reading
- Young mum needs cooking facilities March 22, 2019 - Today we were made aware of a young mum of an 11 month old. They currently live in a cramped studio flat and the only cooking facilities she has are a two ring hotplate and a microwave. She does not have access to an oven, nor can afford one. Her sons behaviour is proving challenging,… Continue Reading
- Young woman flees home to refuge March 22, 2019 - We were contacted today about a young woman who was due to arrive at a refuge. She was fleeing her family home and had discovered that her benefits were cancelled two weeks ago, but has no idea as to why this has happened. Our agents said that once she has arrived they will get straight… Continue Reading
- Man with cancer struggling to buy food March 22, 2019 - Our help was needed today for a man who is currently receiving palliative care for cancer. His care is being provided by his local hospice and he is finding the treatment has caused his taste to change. All the money he receives from his benefits is swallowed up by bills, leaving him with no spare… Continue Reading
- Man unable to read or write March 22, 2019 - We were asked to help a man who left his job in January and has been without income since then. He sought help today from our agents who assisted him in applying for Universal Credit. His appointment to get this arranged is not until April, and then he will need to wait for it to… Continue Reading
- Family in need of help March 20, 2019 - This time it was a family that needed our assistance. The parents have just had their eldest child who is 12 move in to live with them. Previously the child had been living with their grandparents. The addition of another person into the household has had a knock on effect on their income and the… Continue Reading
- Lady loses ESA March 20, 2019 - We were approached about a lady who has recently had her Employment Support Allowance payments off her by the DWP because they believe she is living with her ex-partner. He is in fact living back with his mother, who has confirmed this to the DWP, but so far they have not reversed their decision. The… Continue Reading