A lady suffering with COPD and mental health issues had been refused Employment Support Allowance, even at the tribunal stage and so found herself having to sign on for Job Seekers Allowance or being totally without any money at all. She was in a catch 22 situation in that she didn’t have any money to be able to afford to pay to get a bus to the job centre and it was too far for her to walk, especially with COPD. We agreed to send over a small amount to allow her to get to the Job Centre to sign on, otherwise her whole claim was going to be closed.