We were approached to help a woman who following a relationship breakdown found herself homeless. She also had recently lost her expected baby which had had a huge impact on her mental health. She was taken in and supported by a refuge then finally a flat was found for her to move into. Her benefits payments have been impacted resulting in her not receiving her payments one month, which caused her to fall into arrears with her rent. Our agents are helping her to apply for a discretionary housing payment and to get her rent arrears sorted. We agreed that we would send her £30 as a moral boost and to allow her to get some groceries in.