- Universal Credit and parenting woes August 16, 2019 - Wrapping up the week, we closed off a few requests we received in the last couple of days. A lady who due to some work she did 6 months ago is having issues with getting an advanced payment on her Universal Credit payments, and has to wait until September when her UC is paid. In… Continue Reading
- Been a busy week so far! August 16, 2019 - The contact with us for help this week has been very full on. The following are just some of the cases that we have actioned payments to in the past couple of days. A mother of four children, her second youngest being 11 months and the youngest 2 weeks old. She is unable to claim… Continue Reading
- Help on a very wet Wednesday! August 14, 2019 - We helped lots of people today, one who has a stoma fitted, which failed and caused her bed and bedding to become ruined. Her sister helped her get most cleaned up, but she needed a new mattress topper as the stoma had leaked everywhere, as well as some new bedding. The lady is due to… Continue Reading
- Family devastated following death of family member August 14, 2019 - We have brought to us cases which are really quite desperate, but this is one of the saddest cases we've had in a little while. The mother of the family organised all the finances, ran the bank account, etc. It was all in her name. Sadly she has died suddenly leaving her husband to pick… Continue Reading
- Baby with special needs puts a drain on family resources August 13, 2019 - A family are struggling to cope with the needs of their baby born with special needs. He has a cleft palate and lip and is currently awaiting corrective surgery. He has to be bottle fed and so far they are managing with the small bottles they were gifted by the hospital but going forward as… Continue Reading
- Family broken apart by domestic violence August 13, 2019 - A mother of three is having to live apart from her children at the moment as one is with the child's grandmother, and two others are currently in foster care. This is due to domestic violence within the house and the Police are now involved and will arrest immediately if the father goes near the… Continue Reading
- Mum of 2 needs DRO August 13, 2019 - A mother of two children ages 13 and 10, was working previously as a cleaner and also was registered as a carer for her Grandfather. She is on Universal Credit now and desperately trying to resolve the debts that she built up while her housing benefit and council tax relief payments weren't in place. She… Continue Reading
- Man moves into hostel accommodation August 12, 2019 - A man, previously street homeless has been offered temporary accommodation in a homeless hostel. Since moving in he has not had access to any money, due to him not having a bank account. Our agents have supported him in applying for a bank account and then for benefits. The hostel have been providing him with… Continue Reading
- Single mum of four in debt August 12, 2019 - A mother of four children, ranging in age from 11 years to 20 months. Her eldest child is disabled and needs extra care. She currently does not receive any extra support with the children, but now social services have become involved to offer her some help/respite care. She is in receipt of benefits but because… Continue Reading
- Young single mum diagnosed with cancer August 12, 2019 - A young mum, 25 years old has been diagnosed with cancer and is currently undergoing extensive treatment. She was working full-time, but is off work at the moment on half-pay and will soon move over to Statutory Sick Pay only. This is causing her distress as she has a mortgage, her bills and her 4… Continue Reading