- Mum of 2 needs DRO August 13, 2019 - A mother of two children ages 13 and 10, was working previously as a cleaner and also was registered as a carer for her Grandfather. She is on Universal Credit now and desperately trying to resolve the debts that she built up while her housing benefit and council tax relief payments weren't in place. She… Continue Reading
- Man moves into hostel accommodation August 12, 2019 - A man, previously street homeless has been offered temporary accommodation in a homeless hostel. Since moving in he has not had access to any money, due to him not having a bank account. Our agents have supported him in applying for a bank account and then for benefits. The hostel have been providing him with… Continue Reading
- Single mum of four in debt August 12, 2019 - A mother of four children, ranging in age from 11 years to 20 months. Her eldest child is disabled and needs extra care. She currently does not receive any extra support with the children, but now social services have become involved to offer her some help/respite care. She is in receipt of benefits but because… Continue Reading
- Young single mum diagnosed with cancer August 12, 2019 - A young mum, 25 years old has been diagnosed with cancer and is currently undergoing extensive treatment. She was working full-time, but is off work at the moment on half-pay and will soon move over to Statutory Sick Pay only. This is causing her distress as she has a mortgage, her bills and her 4… Continue Reading
- Young family in dire straits August 10, 2019 - A young mum of three children, ages 9, 8 and 15 months has had to have her partner move in with her as she is currently 3 months pregnant, expecting twins and is struggling with the pregnancy. She was in receipt of Universal Credit, however having informed the DWP of her partner moving in they… Continue Reading
- Lady’s home surrounded by rats August 9, 2019 - A lady who recently bought a home in a new area, unaware that the home she is living in is in an area which is plagued with rats. She is extremely stressed by the situation which is negatively impacting her mental health. She is trying to find somewhere temporary to stay, but is struggling with… Continue Reading
- Man finally gets his own accommodation August 9, 2019 - A man who arrived in the UK as a refugee with leave to remain. He has been in temporary accommodation for quite some time, and has now finally been offered his own accommodation. Unfortunately though all he has is a bed and a fridge, nothing else. His mental health is not good, and he's recently… Continue Reading
- Lady in hostel due to domestic violence August 9, 2019 - Our help was needed for a lady who has fled a domestic violence situation and is currently residing in a hostel until she can secure alternative accommodation. Unfortunately she cannot be permitted to go into social housing as she has rent arrears so she can only consider private renting. She has recently been diagnosed with… Continue Reading
- Woman facing short-term financial difficulties August 8, 2019 - A single mum of a 14 year old, who was previously in full-time employment, has been unable to work for the past six weeks due to sickness. She is waiting on further investigations and is unsure about when she will be able to return. She is in receipt of working and child tax credits, as… Continue Reading
- Lady refused Employment Support Allowance August 8, 2019 - A lady was recently refused to have her ESA payments renewed as she failed to attend her assessment, which she was unable to do as suicidal tendencies rendered her unable to leave her home. The knock on of this is that her ESA stopping has informed housing benefit who have stopped her rent payments. Our… Continue Reading