We were asked to help a man who transitioned from high rate Disability Living Allowance to low rate care of Personal Independence Payments, meaning his benefits payments reduced dramatically. He lives alone and has no one to rely on and deals with a number of medical conditions including depression and psychosis. He managed to save up enough money to cover the cost of a Debt Relief Order application, but revealed to our agents that he is worried about how it is getting colder and he doesn’t have enough money to buy a winter coat. We agreed we would send him £50 to buy a coat from a charity shop and still have some money left over. We received a reply later the same day, saying that he was ‘amazed and very grateful for the help’.