- Home of single man in poor repair March 2, 2018 - A 39 year old man needed our help. He suffers with epilepsy following a brain injury which now impacts his memory quite badly. Our agents are helping him as his benefits have been cut dramatically and they are assisting him to appeal this. They have discovered that his home is in a poor decorative state,… Continue Reading
- Single mum of 4 left without heating March 1, 2018 - We had an urgent request today from our agents. They had a lady, a single mother of 4 young children, that have been sent home from school because of the snow conditions. Her income support payment came through today, but her bank account was hit with direct debit payments coming out leaving her without any… Continue Reading
- Lady dealing with housing benefit complications March 1, 2018 - We were contacted about a lady who has been having problems with her housing benefit since the death of her husband a few years ago. She has single handedly been trying to keep her family afloat and keep a roof over their heads, but she is the only one contributing. She is at a point… Continue Reading
- Homeless man given a place to live February 28, 2018 - We were asked to help a man who has been living on the streets for some time, or in very temporary situations. He has now been offered a room in a shared house. He is on an extremely low income and has used most of that money to pay for the deposit for the room. … Continue Reading
- Debt Relief Order request February 27, 2018 - Just a quick one. Our client this time is a lady who lives in her home with two people that are considered non-dependants, so her housing benefit payment is reduced, which has caused her to fall into arrears in other areas. She is now at a point where she simply cannot manage on the £88… Continue Reading
- Home without heat February 24, 2018 - Our agents contacted us to ask if we could help a lady that has succeeded the tenancy of her mother's property, following her mothers death. There was a lot to sort out at the property as the mother had been a hoarder and so it was necessary to get some remedial work done before our… Continue Reading
- Help with signing new tenancy February 24, 2018 - We were asked to help a man currently living in a homeless shelter, he has been offered a place to live but needs help with the first weeks rent so that he is able to sign the tenancy, he will be able to handle this going forward though. We agreed to pay this for him,… Continue Reading
- Young woman takes on care of her sister’s children February 15, 2018 - Our agents contacted us urgently about a young woman, who is 24 years old. She has two very young children of her own, but has now taken on the responsibility for caring for her sisters two children as well. Her sister has been sectioned under the mental health act. As the sister was sectioned voluntarily,… Continue Reading
- Lady without heating February 14, 2018 - We were asked to help out a lady who is in receipt of ESA, as she has Epilepsy, Anxiety and depression. She was in receipt of DLA, but when she was switched for PIP, she lost her claim. This has meant that her income has dropped by £130 per week. She is appealing the decision… Continue Reading
- Ex-Nurse needs help February 13, 2018 - Our help was requested for a lady who was a nurse, working for the NHS, until she became unable to work through disability. Her son has now left full time education, so she no longer receives any financial support for him, and to complicate matters she has lost her PIP entitlement, which caused rent arrears… Continue Reading