We were asked to help out a lady who is in receipt of ESA, as she has Epilepsy, Anxiety and depression. She was in receipt of DLA, but when she was switched for PIP, she lost her claim. This has meant that her income has dropped by £130 per week. She is appealing the decision and is due to have her claim heard later this month, our Agents are confident that her PIP will be awarded. She needs help in the meantime to pay for some heating, as she is currently unable to heat her home. She needs to cover the next few week, because even if she is successful, it will take several weeks for the DWP to address the back-payment she would be due, and to actually pay that. We agreed to send her £150.