Our client is a single mother. She is currently unemployed and in receipt of Employment Support Allowance because she has mental health issues. She has debts that are causing extreme hardship and every month she is missing paying one bill to cover another one. This action has caused her to fall behind, with very few options available to her. Our agents are assisting her to apply for a Debt Relief Order but she cannot afford the £90 fee to allow this to happen. We were asked to cover this amount for her, which we agreed to do.