- Older couple finding it difficult to manage April 18, 2019 - We were approached about a couple that are one year short of retirement. The lady works as a cleaner but has had to have three weeks off work as her arthritis has been so painful. She has only just received her Statutory Sickness Payments. They have a number of debts, and are subject to double… Continue Reading
- Single mum of four unable to manage April 17, 2019 - A very young mum who is a single parent to four children is struggle to manage financially. She was previously in a relationship with the children's father, but when that relationship broke down, she and the children moved out. When she finally got her home back from her ex-partner, she discovered that he had failed… Continue Reading
- Father in his 20’s with cancer April 15, 2019 - A father in his twenties of three children, all 5 years and under lost his job just before Christmas and there was a delay in the family being able to claim and have benefits put into payment. This meant that over the Christmas period they were supported by their local food bank who made sure… Continue Reading
- Formerly homeless young mum and baby need help April 12, 2019 - A young mum and her baby, previously living in a homeless shelter visited our agents for financial help and advice. Our agents are really impressed at how hard this young mother is working to be a good mother herself. As a child she spent a lot of her life living street homeless or in care. … Continue Reading
- Lady returns to the UK and is unable to claim benefits April 12, 2019 - We were told about a lady who is British but has been working outside the UK in France for the past four years. While she was away,her father died and she was subjected to a serious assault which caused her mental health to become so bad she ended up in psychiatric care. She has now… Continue Reading
- Homeless man offered the chance of work April 12, 2019 - A man who is currently living rough has been offered the opportunity of employment provided he completes a CSCS Construction Course which he is due to start next Monday. Getting this job is so important to him and it will mean he can then get a place to live. He is in desperate need of… Continue Reading
- Single lady with lung cancer April 12, 2019 - A lady who lives alone has been diagnosed with lung cancer. Her income on Employment Support Allowance is currently £81 per week and she is struggling to meet her outgoings each month. Our agents are helping her to apply for both Universal Credit so she can get some financial support with her rent, and also… Continue Reading
- Family unable to afford energy costs and food April 11, 2019 - We received details today of a family of three that are struggling to buy food or pay for their energy costs. The family are trying to exist on the sole minimum wage of the father as the mother is unable to work due to childcare needs. They have arrears on their rent and council tax,… Continue Reading
- Homeless man unable to stay with parents April 10, 2019 - A very vulnerable man who was released from prison last April has found himself living temporarily with his parents following the breakdown of his marriage last December. His father has prostrate cancer and is being visited by carers to help him, and his son sleeping in the living room on a camp bed is not… Continue Reading
- Lady needs to pay for letter to satisfy DWP April 10, 2019 - A lady needed a letter from her doctor to send to the DWP as part of her Employment Support Allowance claim. Her doctor has agreed to supply the letter but that there will be a charge for the service. We agreed to send her £25 so she is able to have her claim progressed. Continue Reading