• Young woman trying to cope on £53 a week April 25, 2019 - A young woman unable to work because of hip and joint problems, as well as extreme anxiety and depression received Employment Support Allowance of £53 per week.  Her ESA was stopped last week which had a knock on effect on her housing benefit which meant the payments stopped being paid, putting her in arrears.  There… Continue Reading
  • Single mum of three under stress trying to cope April 25, 2019 - A family comprising a single mother and her three children, aged 16, 10 and 1 year respectively.  The children have just come off a child protection plan and their care is now shared between the courts and the mother.  The mother has a history of complex mental and emotional health issues which she takes a… Continue Reading
  • Vulnerable man is housed April 24, 2019 - We were asked to assist a young vulnerable adult who has recently been offered housing.  He doesn't though have anything to furnish his home with, nor the funds to be able to purchase them, as his Employment Support Allowance or Personal Independence Payments won't stretch that far.  He is in the process of switching over… Continue Reading
  • Single mum needs help with DRO fees April 19, 2019 - A young mum with a daughter has been desperately trying to save up enough money to cover the cost of a DRO (Debt Relief Order) which costs £90.  Every time she gets close an emergency crops up and the money is needed elsewhere.  In the meantime she is being relentlessly pursued for money she doesn't… Continue Reading
  • Older couple finding it difficult to manage April 18, 2019 - We were approached about a couple that are one year short of retirement.  The lady works as a cleaner but has had to have three weeks off work as her arthritis has been so painful.  She has only just received her Statutory Sickness Payments.  They have a number of debts, and are subject to double… Continue Reading
  • Single mum of four unable to manage April 17, 2019 - A very young mum who is a single parent to four children is struggle to manage financially.  She was previously in a relationship with the children's father, but when that relationship broke down, she and the children moved out.  When she finally got her home back from her ex-partner, she discovered that he had failed… Continue Reading
  • Father in his 20’s with cancer April 15, 2019 - A father in his twenties of three children, all 5 years and under lost his job just before Christmas and there was a delay in the family being able to claim and have benefits put into payment.  This meant that over the Christmas period they were supported by their local food bank who made sure… Continue Reading
  • Formerly homeless young mum and baby need help April 12, 2019 - A young mum and her baby, previously living in a homeless shelter visited our agents for financial help and advice.  Our agents are really impressed at how hard this young mother is working to be a good mother herself.  As a child she spent a lot of her life living street homeless or in care. … Continue Reading
  • Lady returns to the UK and is unable to claim benefits April 12, 2019 - We were told about a lady who is British but has been working outside the UK in France for the past four years.  While she was away,her father died and she was subjected to a serious assault which caused  her mental health to become so bad she ended up in psychiatric care.  She has now… Continue Reading
  • Homeless man offered the chance of work April 12, 2019 - A man who is currently living rough has been offered the opportunity of employment provided he completes a CSCS Construction Course which he is due to start next Monday.  Getting this job is so important to him and it will mean he can then get a place to live.  He is in desperate need of… Continue Reading