A mature student in his thirties had found an apprenticeship as a plumber. He was with the business for almost a year but they realised they were in trouble and could no longer afford to keep him on. He found another placement, but they messed him around and were refusing to pay him. He suffers with depression and is the sole carer of his teenage son. All these issues are weighing him down, he is struggling to cope financially. Our contacts had assisted him with money to put on to his fuel meters, and he’s been to the food banks for food. His child tax credits have stopped being paid, and he’s had to apply for Universal Credit. His first payment from Universal Credit won’t be until the 20th February, and he has already had a £200 advance payment. We agreed to send him £150 to buy food and to be able to top up his fuel meters.