• You can vote for The Biscuit Fund! January 14, 2017 - This month we are one of the nominations as favourite charity of the month with My Voucher Codes. You can help us if you so wish in two ways. One by voting for us to be the chosen charity of the month, to receive a donation which as you already know we will put to… Continue Reading
  • When being honest goes against you January 12, 2017 - A lady we were aware of had told the DWP that she would be moving her boyfriend in to live with her on a permanent basis. She was at the time in receipt of Employment Support Allowance (ESA) and low rate Disability Living Allowance. Being in receipt of ESA meant she was able to claim… Continue Reading
  • No benefit payments for six weeks January 10, 2017 - We were made aware of a woman who although she'd applied for welfare benefits, she was told that although she would receive payments, those would not begin for six weeks. This leaves her without food, fuel or housing benefit. Our contact said they would assist her with applying for housing benefit and council tax relief… Continue Reading
  • 60 Year Old Man Refused ESA January 10, 2017 - We were contacted about a 60 year old man who had been kicked off Employment Support Allowance (ESA) despite being not well enough to work. He had with help submitted a request for a Mandatory Reconsideration (where the DWP Decision Makers look at the assessment data again) but that too had been refused. All his… Continue Reading
  • Sanctioned from ESA for 4 Weeks January 10, 2017 - Our agent told us of a man with physical disabilities as well as mental health issues. He had been sent a letter requesting he attend a meeting at his local job centre, however the letter was sent to the local contact point but he never received it as he is living homeless and it went… Continue Reading
  • No money for heating January 9, 2017 - Our agents told us of a lady, that although she owned her own home and wasn't therefore claiming Housing Benefit (there is a claim for council tax relief though), she was unable to afford to pay for any heating in her home at all. Her hot water was heated using the gas boiler, so without… Continue Reading
  • Unable to get back home again January 7, 2017 - At a soup kitchen today a lady showed up asking for food. She explained she had travelled down to see family from a distance away but it had all gone horribly wrong. She was unable to get back home again and had no money to pay for the fare. She'd been forced to live on… Continue Reading
  • Only the clothes she was standing in January 5, 2017 - Our agent told us of a lady, who because of a thyroid imbalance, mental health issues and asthma, was having to be frequently admitted to hospital for treatment. The thyroid imbalance caused her to be morbidly obese, which meant she struggled with washing, and also didn't have any spare clothes at all, only those she… Continue Reading
  • A fresh beginning December 31, 2016 - Our agent told us of a young man, 19 years old, who had been running with the wrong crowd. He had begun to see what was going on and wanted out, but so far that has meant he has been twice attacked, resulting in his hands being slashed and stabbed. That matter is being dealt… Continue Reading
  • Benefits Payments mix up December 30, 2016 - We came across a lady whose benefits payments were expected into her bank account today and had ordered some food to be delivered to her. Unfortunately due to the bank holidays, her payments will not be received until Tuesday, which left her unable to pay for the food for the weekend and beyond, and unable… Continue Reading