No benefit payments for six weeks

We were made aware of a woman who although she’d applied for welfare benefits, she was told that although she would receive payments, those would not begin for six weeks. This leaves her without food, fuel or housing benefit. Our contact said they would assist her with applying for housing benefit and council tax relief on a nil income basis with her local authority. Also, she will be encouraged to apply for a benefits advance and assistance in the form of vouchers for her local food bank to get her through this period. We also sent across £100 so she could top up her energy meters and buy some food.

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