• Diabetic man with no food or hot water May 24, 2018 - Our case today was for a man, sadly now widowed and lives alone.  He has severe diabetes which has affected his eyesight causing cataracts to form in both eyes, and he has issues with his mobility.  He is currently in receipt of Universal Credit and has been advised to apply for Personal Independence Payments, which… Continue Reading
  • Homeless team in need of underpants May 18, 2018 - A strange request, but one based in decency.  A homeless team that work on a daily basis with people that are street homeless told us about a situation where if you are on the streets and don't have much in the way of belongings, often you only have the underpants you are standing up in,… Continue Reading
  • Mum of two flees family home May 17, 2018 - We were asked to help a lady who fled a difficult home situation with her two teenage children.  The eldest child is epileptic and she herself suffers with fibromyalgia and is in constant pain.  She worked as an architect until ill health left her unable to work anymore.  Having fled the family home she has… Continue Reading
  • Elderly lady’s cooker is condemned May 17, 2018 - The request for help today came for a lady, 88 years old who has had her gas cooker condemned, leaving her unable to cook any food for herself.  She is on an extremely low income, and in receipt of pension credit, but does not have any money spare to be able to put towards a… Continue Reading
  • Child’s bicycle stolen May 10, 2018 - Our agents contacted us about a family that are currently living in one of their homelessness shelters.  The family unit are a single mother and three children.  Four years ago the mother, who had previously been supporting herself and her children on her own, suffered a serious accident which left her with severe mobility issues. … Continue Reading
  • Single mum of two in debt May 10, 2018 - Today we were asked to help a mum, mother of two children, one in her late teens who has a learning disability and a nine year old.  She is in debt, which is aggravating her anxiety and depression as she feels she can't see any way out.  She is having problems with her payments and… Continue Reading
  • Young single mother unable to work May 9, 2018 - Our case this time is a young mother of a 10 month old toddler, who has recently found herself single.  She was on her former partner's claim for benefits and as a result is currently without any income.  She has submitted a claim in her own name, however this will take some time before it… Continue Reading
  • Single dad in a financial pickle May 4, 2018 - We were approached to help a young man who is a single dad to his four year old daughter, whom he has cared for since she was born.  He was in receipt of Employment Support Allowance, but was refused this at his last assessment.  He is being supported with getting this resolved, however he has… Continue Reading
  • Food bank in need of supplies May 4, 2018 - One of our Biscuits spotted that the food bank near to where she lives was appealing for donations and running a food drive at one of the supermarkets nearby.  They have had a massive increase in the number of people needing support over the past year which has resulted in their stocks becoming incredibly low. … Continue Reading
  • Visit to the dentist for a homeless man April 30, 2018 - The request we received was to help out a man who is currently homeless.  Being homeless he is entitled to a free dental check which he visited a dentists for, however he did not realise that the dentist was a private one and not an NHS practice, which meant he found himself responsible for a… Continue Reading