- Lady living alone struggling with bills August 10, 2018 - Our agents brought to us a case of a single lady, living alone with no children. She currently works as a cleaner and her hours are not reliable enough for her to budget very well. She is also being charged an excessive amount for her water bills and our agents are helping her to get… Continue Reading
- Grieving man struggling to cope August 2, 2018 - This case was brought to us because our contacts needed help for a man they are helping, a former alcoholic. His partner died two weeks ago and he has been struggling to cope with the bereavement and also staying on top of his need to drink. He is supported by an outreach project and is… Continue Reading
- Single mum of two in trouble August 2, 2018 - This client was brought to us by our agents as they are supporting her with some serious debt issues. They have guided her to agencies that can help her get some sort of debt management into place, but she also has an issue in that her oven is broken and is unable to replace it,… Continue Reading
- Couple that were living in a van are housed August 1, 2018 - Our agents asked us to assist a couple that have now been offered housing. They had previously both been living in the back of a van, and had moved to the area, so were not eligible for help from the local authority. Our agents have fund-raised to obtain some of the items they needed, but… Continue Reading
- Man finally off the streets July 27, 2018 - We were approached about some help for a man who has been living in a hostel for the past two years. He has finally been given a place of his own, but needed £76 for the month in advance rent. We agreed to helping with this and to round the amount up to £100 as… Continue Reading
- Retired couple experience a leak in their home July 26, 2018 - Our case this time was a retired couple, existing on Attendance Allowance and pension. They live in a rented flat and the flat above them had a leak while the tenant was away. The leak was a sewerage pipe which caused considerable damage to their belongings as well as the bathroom, kitchen hallway and lounge. … Continue Reading
- Family at risk of eviction July 26, 2018 - Our agents approached us about a young family, the mother is 27, has two small children and is expecting her third. Her partner is an asylum seeker and his case was rejected late last year and he is waiting for an appeal. In the meantime, their local authority have refused to pay housing benefit because… Continue Reading
- Disabled lady in need of assistance July 24, 2018 - Our agents approached us about a lady who is disabled herself as well as a carer for her father. Their washing machine broke which left them in a predicament. Our agents have managed to secure a replacement machine for her via a grant, however that grant won't cover the cost of removal of the old… Continue Reading
- Woman released from short prison sentence July 13, 2018 - We were asked to help a French lady who has been living and working in the UK for a number of years. She served a short prison sentence and all her children were subsequently taken into care. She has been released and was allowed to sign on for Job Seekers for a number of weeks,… Continue Reading
- Benefits mess leaves bed-bound woman without money July 12, 2018 - It was brought to our attention that a lady who is chronically disabled, bed-bound and totally reliant on carers has had her benefits stopped. It seems that the system at the DWP defaulted to an old, (over 14 years old) address, which caused a change of circumstances and triggering a new claim. This means her… Continue Reading