• Single lady forced to move home because of bedroom tax March 1, 2019 - We were approached to help a single lady currently living in a two bedroom house, which is subject to bedroom tax as she is classed as under occupying the property.  A single bedroom place has been found for her to move to, but where she is currently all the white goods in the kitchen are… Continue Reading
  • Man with cancer not coping with bills March 1, 2019 - A man diagnosed with skin cancer has had his application for Universal Credit turned down.  Currently he receives £280 a month from a personal pension and that is it, yet his rent alone is £122 a week.  He has an appointment scheduled with the DWP to get this refusal sorted out, it seems it has… Continue Reading
  • Young woman being admitted to refuge February 28, 2019 - We were asked to assist a young girl that was being admitted to a refuge.  She has been abused financially, with any money she is entitled to being taken off her.  They were concerned that on her arrival she would have no money at all.  We agreed to send across £100 to help her out.  Continue Reading
  • Mum of three needs mattress for toddler February 27, 2019 - A single mum of three, who suffers herself with mental health issues, was signposted to our agents from the homeless centre that they were living in.  She is due to attend the next parenting group, and has the support of a social worker.  However, the Mum needs a mattress for the toddler's bed and is… Continue Reading
  • Lady loses PIP and ESA February 27, 2019 - This lady was late returning her renewal form for PIP (Personal Independence Payment) and so consequently the DWP closed down her claim.  She was also told that her Employment Support Allowance claim was also closed and she had gone to being awarded 0 points, so no longer eligible to benefits.  The impact of this is… Continue Reading
  • Mum of four in domestic abuse situation February 27, 2019 - This situation involved a mother of four children, aged between 18 months and 12 years.  The mum and children had separated from the father due to a domestic violence situation, where drink and drugs were prevalent.  This has meant the mother is saddled with a lot of debt as a result of essential bills not… Continue Reading
  • Lady recovering from cancer treatments taken off ESA and PIP February 27, 2019 - We were asked to help a single lady who is recovering from treatment for cancer.  Throughout her treatment she was in receipt of Employment Support Allowance and Personal Independence Payment, which has now been stopped by the DWP as they consider her treatment to be complete.  She is still in a great deal of discomfort… Continue Reading
  • Single mum unable to afford gas or electric February 25, 2019 - A single mum who is in receipt of Universal Credit to top up her wages is really struggling to manage financially.  Her UC amount varies from month to month, but usually she has just enough to cover the cost of her rent.  Once she has bought food, and paid her bills she doesn't have enough… Continue Reading
  • Lady refused Employment Support Allowance February 23, 2019 - A lady in her early 40s, living with her adult son was refused Employment Support Allowance back in September last year when her claim came up for renewal, and her benefits payments stopped. She was working until 18 months ago, but had to stop due to a back injury.  Our agents are assisting her in… Continue Reading
  • Travel costs needed to get to funeral February 21, 2019 - We were approached on behalf of a young woman whose Gran has recently died.  Her Gran raised her as a child, and although they are at opposite ends of the country the woman would like to be able to attend the funeral.  She recently lost her job when the care home she was working at… Continue Reading