Our agent told us of a lady who had extreme mental health issues, she has had the Crisis Team put in touch with her but so far very little has happened to help her. She was hearing voices telling her her very old and ailing fridge freezer was going to cause a fire while she slept. This was only making her distress even worse, and she had already attempted to take her own life twice already in an effort to stop the voices. A friend had confirmed that the fridge freezer was very old, about to pack in and was making very strange noises. So we agreed to purchase a new, very reasonably priced, under counter fridge freezer, which we had delivered directly to her. Hopefully this will no reassure her somewhat, and ease some of her worries.