A man who lives alone has extreme anxiety issues which means he has missed some Employment Support Allowance (ESA) meetings, the knock on of this has meant his ESA payments have stopped being paid, as well as his housing benefit due to him being unable to cope. Our agents are helping him to appeal the ESA decision and try to get his housing benefit reinstated. In the meantime he doesn’t have any money to live off so we agreed to send him £75.