Lady refused Employment Support Allowance

A lady who has recently been refused Employment Support Allowance (ESA) has been existing off the goodwill of friends and family for the past 12 weeks.  Our agents have been advising her and have suggested she might put in a claim for Universal Credit, but her appeal hearing is so close, that if she takes the UC route she won’t then be able to go back on to ESA.  Our agents are contacting the Tribunals Service to try to get her hearing date as soon as possible, but at the moment she is at her tether regarding managing to cope financially.  We agreed to send her £75.