- A home for Christmas December 6, 2016 - We received the brilliant news that a homeless man we knew about had finally been offered accommodation that would take him away from being homeless, living on the streets. Unfortunately, due to initial set ups of moving into the flat, his bank account was unexpectedly debited by a cost he wasn't expecting to happen. As… Continue Reading
- Dealing with grief November 29, 2016 - We were alerted to a family where we have in the past helped the father when things were desperate. We found out that a member of the family had unexpectedly been found dead which has understandably had a devastating effect on the family and no one seems to be functioning well at all right now.… Continue Reading
- Sending a little hope November 29, 2016 - We became aware of a man in his late 50s who had been forced to leave his previous job as a carer as his health was so poor, with a long list of physical ailments. He applied for ESA but was unsuccessful and forced into claiming Job Seekers instead. He is keen to try to… Continue Reading
- A Frosty Situation November 22, 2016 - We were made aware of a 58 year old woman who had to flee her family home following a domestic abuse/violence situation. This meant for her, living in a woman's refuge for 6 months while she tried to get her life together again. She was eventually offered a one bedroom apartment, which she has frugally… Continue Reading
- Family Sanctioned and Left without Food November 21, 2016 - A young mum with a six year old daughter has been left without any money for gas, electric or food because her Job Seekers Allowance has been sanctioned for 3 years! She still has a way to go yet on this sanction and the agents we are dealing with on this case are looking into… Continue Reading
- Tax Credits Overpayments November 16, 2016 - We were contacted with an urgent case. A single mum with a child had been overpaid on tax credits and HMRC were collecting the over-payment from her child tax credits, which left her with no more than £20 per week for her and her daughter to live off. She had secured herself a new job,… Continue Reading
- Tax Credits Mix-up November 14, 2016 - A single mum with four children had her tax credits cut as Tax Credits told her that one of her children had been inputted twice on to their system, which meant that her payments had been incorrect. While Tax Credits investigate this administrative error they stopped her payments. As she had also moved to a… Continue Reading
- Elderly couple burgled November 6, 2016 - We were made aware of an elderly couple, 96 and 88 years old, who had been burgled in their home, by someone forcing the rear window while they were in the warden controlled property. The elderly gentlemen had carried his army papers in his wallet since he had served in the Royal Engineers. Unfortunately his… Continue Reading
- A response from one of our clients to share November 5, 2016 - We recently had some feedback from a client following a recent grant that was sent across to help her and her young family. We do get lots of feedback but mostly it is a "thank you so much" or "this has made so much difference", maybe a "this has made me cry that people want… Continue Reading
- Homeless man needing help November 4, 2016 - A man we had helped before with practical support had found himself homeless after his relationship with his family broke down. Our agent was liaising with his local authority to try to get some temporary accommodation sorted out for him, but for now he was staying with his Mum, sleeping on her sofa, but was… Continue Reading