- Sending a little hope November 29, 2016 - We became aware of a man in his late 50s who had been forced to leave his previous job as a carer as his health was so poor, with a long list of physical ailments. He applied for ESA but was unsuccessful and forced into claiming Job Seekers instead. He is keen to try to… Continue Reading
- A Frosty Situation November 22, 2016 - We were made aware of a 58 year old woman who had to flee her family home following a domestic abuse/violence situation. This meant for her, living in a woman's refuge for 6 months while she tried to get her life together again. She was eventually offered a one bedroom apartment, which she has frugally… Continue Reading
- Family Sanctioned and Left without Food November 21, 2016 - A young mum with a six year old daughter has been left without any money for gas, electric or food because her Job Seekers Allowance has been sanctioned for 3 years! She still has a way to go yet on this sanction and the agents we are dealing with on this case are looking into… Continue Reading
- Tax Credits Overpayments November 16, 2016 - We were contacted with an urgent case. A single mum with a child had been overpaid on tax credits and HMRC were collecting the over-payment from her child tax credits, which left her with no more than £20 per week for her and her daughter to live off. She had secured herself a new job,… Continue Reading
- Tax Credits Mix-up November 14, 2016 - A single mum with four children had her tax credits cut as Tax Credits told her that one of her children had been inputted twice on to their system, which meant that her payments had been incorrect. While Tax Credits investigate this administrative error they stopped her payments. As she had also moved to a… Continue Reading
- Elderly couple burgled November 6, 2016 - We were made aware of an elderly couple, 96 and 88 years old, who had been burgled in their home, by someone forcing the rear window while they were in the warden controlled property. The elderly gentlemen had carried his army papers in his wallet since he had served in the Royal Engineers. Unfortunately his… Continue Reading
- A response from one of our clients to share November 5, 2016 - We recently had some feedback from a client following a recent grant that was sent across to help her and her young family. We do get lots of feedback but mostly it is a "thank you so much" or "this has made so much difference", maybe a "this has made me cry that people want… Continue Reading
- Homeless man needing help November 4, 2016 - A man we had helped before with practical support had found himself homeless after his relationship with his family broke down. Our agent was liaising with his local authority to try to get some temporary accommodation sorted out for him, but for now he was staying with his Mum, sleeping on her sofa, but was… Continue Reading
- ESA Exasperations October 30, 2016 - A young mother, married with two children attended her Work Capability Assessment, after losing her full time employment due to her disabilities, no longer being able, in their opinion, to do her job. So her employer considers her unfit to work, yet the ESA (Employment Support Allowance) assessor felt differently and found her fit for… Continue Reading
- Debt Relief Order October 27, 2016 - A single man who had been hit badly by benefits cuts following the departure of his adult son from the household was in desperate need to some support. We became aware of this man's situation, and from the information we were able to get, he was in a dire situation and in desperate need to… Continue Reading