We meet some lovely folk while we do our thing. A young chap had to get himself to an ESA medical appointment but didn’t have the money. Our contact people managed to get his bank details, but then he came back to us and told us that the assessment office had altered his appointment to the 28th, meaning he could borrow the fare from his mate, who gets paid on the 21st, and would then be able to repay his friend when his own money arrived.
As part of the conversation he became very interested in learning how he could help us, being highly impressed by what we do, and why. According to the contact Member he was just “an all-round nice bloke.”
So we sent him £30 to cover his transport costs anyway, because that will mean there won’t be a hole in his benefit payment from having to repay his buddy.