A toddler/young child reached up and touched the hotplate on the cooker while his mums back was turned. It only took a second, but has left the child with quite serious burns on his hand. The hotplate was switched off at the time, but had been used and was cooling down. They took him to their local A&E, however due to his burns the hospital sent them to another hospital for specialist treatment quite some distance from their home. They are on an extremely limited budget and having to spend money on train fares left them without money for food (the mother and child live with the child’s grandmother). We have advised the mother that she can claim the travel costs back for the scheduled appointments as she is on the required benefits to do this, however as she’ll be doing this retrospectively the money won’t be repaid straightaway. We agreed to send over £40 to keep them going until her next payment arrives.