Tax Credits Mix-up

A single mum with four children had her tax credits cut as Tax Credits told her that one of her children had been inputted twice on to their system, which meant that her payments had been incorrect. While Tax Credits investigate this administrative error they stopped her payments. As she had also moved to a new doctors she’d been unable to supply the DWP with a fit (sick) note, so they have suspended her Employment Support Allowance payments until a fit note can be obtained. The appointments system at her doctors means having to wait a week before she is able to see a doctor to get whats needed. We agreed to send across £150 to buy food for her and her children.

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