A student waiting on going into her second year at university has discovered that although she is here on refugee status she is unable to claim any benefits during the summer holidays, which has left her with rent arrears and being unable to purchase any food. She doesn’t have access to any money, nor any family here that can help her. She has managed to secure some employment on a zero hours contract so will be able to bring in some income to help herself but is obviously unable to plan ahead due to the nature of her contract. We agreed to send her £80 to allow her to buy some food. Our agents are going to look into securing a Discretionary Housing Payment to help with the rent arrears and also to see if there is any assistance for students.