A lady who lives alone has been diagnosed with lung cancer. Her income on Employment Support Allowance is currently £81 per week and she is struggling to meet her outgoings each month. Our agents are helping her to apply for both Universal Credit so she can get some financial support with her rent, and also to apply for Personal Independence Payment as she will be entitled to that benefit. Our agents have applied elsewhere for a grant as she needs to purchase a new mattress so she can be certain of getting enough suitable sleep so that she can begin to recover. We agreed to send her £100 to help her with her energy costs and money for food.