Our agent told us of a man with physical disabilities as well as mental health issues. He had been sent a letter requesting he attend a meeting at his local job centre, however the letter was sent to the local contact point but he never received it as he is living homeless and it went to the local night shelter. The result of the missed appointment was that the DWP sanctioned his money for 4 weeks, which means for the next four weeks he receives nothing at all. Our agent said she would help him appeal the sanction and get his money reinstated. We agreed a sum of money be sent over to him to enable him to purchase some food and last him until his benefits can be reinstated.