A man in his 50’s who has been living in a hostel was finally offered his own accommodation. He has been refused Employment Support Allowance, despite ongoing psychiatric interventions. He is appealing this decision with support from our agents and only receives £73.10 per week, the pre-assessment rate of ESA. His local council have been very supportive towards him and have provided a fridge freezer, bed and seating, but he did not have access to a washing machine. Service washes at launderettes are very expensive, and were not accessible to him, nor was ready access to his family where he might have been able to get some washing done. We agreed that we would grant the money to provide a basic one for him.