Lady’s home surrounded by rats

A lady who recently bought a home in a new area, unaware that the home she is living in is in an area which is plagued with rats.  She is extremely stressed by the situation which is negatively impacting her mental health.  She is trying to find somewhere temporary to stay, but is struggling with this.  Her fridge has broken, and she is not due any benefits payments until the end of August, and even then after deductions she is left with £145 to pay for her food and bills for the month.  We agreed to send her £150 so she could purchase a second hand fridge and do a decent food shop, plus have money for her energy meters.