We didn’t have a great deal of information about this next case, other than that which our agent gave us. She is a lady living alone, dealing with severe mental health issues, including bipolar disorder, and multiple personality disorders. She is in debt, and the debt is causing her anxiety to escalate, but she is caught in a situation where she is unable to save enough to have the £90 available to pay for a debt relief order. Our agents asked if we would consider paying this on her behalf, which we agreed to. They assured us that they will help her with applying for this and will support her going forward.