We were told of a young woman whose father passed away very suddenly. He was in receipt of the State pension, while his wife receives Disability Living Allowance (DLA). The young lady herself is in receipt of ESA and was not due another payment for a few more days yet.
The food cupboard was running low, as were the fuel meters, and the widow’s own claim for ESA, now that the pension income from her husband had ceased, was only just beginning to be processed. Things were looking decidedly grim.
So we said we’d give them £100, to get them through the widow’s benefit processing period and the gratitude and relief that pured out of the screen was simply phenomenal. Now they can get on with mourning their lost loved one instead of having to worry about how to keep warm and fed.