- Too unwell to attend food bank May 2, 2017 - One of our agents spotted a lady asking for advice regarding her ESA claim as she was waiting to hear when it would be processed and she might begin receiving payment. Her council had given her a voucher for a foodbank, but she was simply too unwell with a chest infection, to be able to… Continue Reading
- Lady with physical and mental health problems loses ESA claim April 28, 2017 - Our agents contacted us about a lady in her 50s, with various physical health conditions, including alopecia, depression, anxiety, diabetes and arthritis, and self harms as well. She had lost her ESA claim. She'd been instructed by the DWP to attend an assessment, but her agoraphobia had prevented her being able to leave her home… Continue Reading
- Hospital Accommodation April 25, 2017 - We were made aware of a Mum who has been staying in the accommodation made available to parents when they have a child in the hospital. This Mum, her daughter had had an accident and to date she has been through seven operations on her leg, and they are hoping she will be able to… Continue Reading
- Young 17 year old woman suddenly finds herself homeless April 20, 2017 - We were made aware of a young woman who due to unfortunate circumstances with her parents, suddenly found herself homeless. Fortunately some friends have taken her in temporarily to keep her off the streets, but they are unable to feed her as they are on a very tight budget, and she has no money at… Continue Reading
- Single Mum left in the lurch over Easter April 20, 2017 - We were made aware of a young Mum with two children, one of whom has been formally diagnosed with autism, but who also has special requirements regarding food. She'd been prepared for the holiday, but unfortunately a large amount of money left her account to pay a bill, earlier than she had budgeted for. They'd… Continue Reading
- Very vunerable woman assisted April 20, 2017 - Our agent told us of a lady who had extreme mental health issues, she has had the Crisis Team put in touch with her but so far very little has happened to help her. She was hearing voices telling her her very old and ailing fridge freezer was going to cause a fire while she… Continue Reading
- All move for a family of eight! April 13, 2017 - We were approached about a desperate situation, a family with six children (possibly a blended family) that had been evicted from their home and made homeless. They'd been temporarily housed in a tiny flat up on the 14th floor of a high rise block of flats, and had been supported in that move of home… Continue Reading
- Young couple expecting a baby needing urgent help April 9, 2017 - We were approached about a young couple, she had lived her life in care, he had been brought up by his grandparents, they'd discovered she was pregnant and expecting their baby in the summer. He is working but on a zero hour contract, which is quite literally that sometimes. They are struggling to get anywhere… Continue Reading
- Saved from Eviction April 4, 2017 - We were told about a family, who having got into rent arrears were being taken to court for eviction from their home. The debt had happened because the lady in question, a single mum, had been sanctioned a number of times through no fault of her own. This sanction meant that her housing benefit and… Continue Reading
- Help with moving costs April 4, 2017 - We were approached about a lady who had been getting into financial trouble as the property she was housed in with a private landlord was too expensive for her to manage. Alternative accommodation was found for her, which would be within her financial means but she did not have any available money to pay for… Continue Reading