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Family Sanctioned and Left without Food

A young mum with a six year old daughter has been left without any money for gas, electric or food because her Job Seekers Allowance has been sanctioned for 3 years!  She still has a way to go yet on this sanction and the agents we are dealing with on this case are looking into helping her to get the sanction overturned.   She has no family around her and has borrowed as much as she has been able to to survive from her friends and neighbours which has now made day to day living difficult as she is unable to pay them back.  She has sold most of hers and her daughter's belonging to try to make ends meet.

When our agents met with this lady she was inconsolable.  Her concern is with her daughter, who has only one pair of shoes to her name, a coat that is way too small, no fresh food to feed her.  Although she has been able to get some food via a voucher for her local foodbank, much of the food she is given is not suitable for a young and growing child.

A decision by her local authority as to whether they are able to help her has to go to a decision maker, which is fine but it all takes time and while this decision is being reached, people are literally starving and freezing in the cold.  We agreed because of how urgent this case was to send across £200, this was to provide money for gas and electric, and much needed food .  

Two of our members were particularly affected by this story and one sent vouchers for £30 to buy a Christmas present for the little girl, and another member sent vouchers for £100 to buy some clothing for her.  

Tags : familieswithoutfood youngmums vulnerablechildren benefits

Tax Credits Overpayments

We were contacted with an urgent case.  A single mum with a child had been overpaid on tax credits and HMRC were collecting the overpayment from her child tax credits, which left her with no more than £20 per week for her and her daughter to live off.  She had secured herself a new job, but found out that Tax Credits won't award working tax credit until she has supplied wage slips, but her new employer won't be doing that until some time in December.  It was agreed that we send her £150 to be able to top up her gas and electric meters, buy some food and have some money for bus fares to get back and forth to work.  Hopefully that money and the voucher for food sent to her from another organisation will keep her ticking over until her first salary is paid.

Tags : familieswithoutfood youngmums vulnerablechildren benefits

A response from one of our clients to share

We recently had some feedback from a client following a recent grant that was sent across to help her and her young family.  We do get lots of feedback but mostly it is a 'thank you so much' or 'this has made so much difference', maybe a 'this has made me cry that people want to help', or only yesterday someone said 'no one has helped me this way before'.  Many people are embarrassed that they have needed the help and as you know no one is allowed to directly approach us for help, which allows us to be fairly certain that whom we help are in genuine need.

Every so often though you get one person who writes back just how they feel and this came through to us yesterday and we would like to share her words with you.

'just an update on the grant made recently to the woman near XXXX.

I just wanted to let you and the people who donated the money know that the last couple of weeks has been great for my family after receiving the donation. My children have eaten proper, nutritious meals for the first time in weeks as I have been able to do a proper shop. My son has started an new school this week and the money has enabled me to buy the uniform that he needed.

I have been able to make all of my medical appointments as we have also been able to put fuel in the car.
I can not express our gratitude enough. Your kindness and selflessness has really made a difference in our lives.

Other things are being sorted out too.'

From all of us here at The Biscuit Fund, from the bottom of our hearts we thank you.  Your donations help us so much to help those in such desperate situations.  So thank you once again for your help, and please share this post to get the word out there if you can. :-)

Tags : familieswithoutfood youngmums vulnerablechildren benefits

Terrifying Tax Credits Decision!

We came across a young mum, with two small children, one 18 months old and one 17 weeks old.  For some completely unknown reason, the Tax Credits Office were convinced these two very young children had moved out of the house and so therefore she was no longer entitled to her tax credits claim.  She found out on the Friday morning as she was preparing for her weekly food to be delivered as usual from her local store.  This meant no food and no money to go on the gas and electricity meters.  

After some practical support in terms of getting the Tax Credits office to understand that they had got it wrong and potentially left two very young children in a very vulnerable situation they agreed to send across a sum of money until things could be properly resolved.  We agreed, that we would still send across the money they had planned to send before Tax Credits pulled their finger out and got things partially sorted.  So £100 was sent across which she was incredibly grateful for.

Tags : taxcredits familieswithoutfood youngmums vulnerablechildren benefits

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