Oct 29, 2018
We had an emergency request which we have been dealing with over the weekend (being volunteers working from home this does mean we work over the weekends on occasions). The request was made on behalf of a single mum of four children, ranging in ages from 5 to 15. All of the children have behavioural issues and she herself suffers with chronic depression. She has been in a string of abusive relationships, the first one began when she was only 14 years of age. Two years ago, with the help of a keyworker from a local children's centre, she left her last abusive relationship and took the children with her. She now finally has a place to live, but still has debts relating to her accommodation which she is struggling to deal with. Over the weekend she was without money because although she works 16 hours a week as a cleaner, last week it was half-term so she was unable to work as she had no childcare. Her support worker is assisting her with this going forward so she doesn't face this problem again. Her immediate problem that we were asked to help with was her inability to heat the home or buy food for herself and the children. We agreed to send her £80 to clear the energy debt, £20 to add to the meters so she could use her gas and electricity, and £50 to buy some food. Her local council have agreed to help her by paying some of the outstanding rent amounts directly to her landlord. Our agent contacted us later that day to let us know how much of a help this was and she was confident that this had been a huge boost for her.
Oct 2, 2018
We were asked to help a single mum of a one year old. She has been struggling to get housed and has been forced into private renting as there isn't any social housing available to her in her area. This landlord will accept people on benefits, however the house is really too large for just her and her daughter and she is struggling to cover the rent, leaving her without sufficient money to pay her bills or buy food. She has been taking out loans just to cover these essential bills and buy food, but with very little income she is seriously struggling. Now it is getting colder, she is unable to afford to put the heating on and warm up the house. Our agents are worried about the food situation and asked for help for her and her child. We agreed to send her £100 to use to buy food and to put some money on her meters so she can afford to put the heating on.
Aug 25, 2018
Our case on this occasion is a young mum whose daughter has been in hospital for some time. The daughter has finally been released from hospital, but while there had to have limb removal surgery. The mother is now able to focus her attention on their finances and has realised that while she was back and forth to the hospital, her benefits payments have been changed and she has been put on to Universal Credit. Not only that, but the payments they have been making to her are incorrect, and she is due to be paid the shortfall. This they are having to apply for via a mandatory reconsideration which is going to take some time to resolve. Her gas and electric payments have fallen into arrears and she is now in debt with them. Our agents are assisting their client with the mandatory reconsideration to get the benefits paid in full, and are applying to the energy fund to get her arrears sorted out. We agreed to send her £130 to help her out until her benefits are paid correctly.
Aug 17, 2018
We were approached about a single mum of three children, two under 5 and a seven year old. The two youngest children have development and behaviour issues, and because of this, she sleeps downstairs and the children between them share the two bedrooms in her tiny house. She is currently sleeping on the floor as she is so concerned about the children's issues, she would rather do that than disrupt their bedtime routines, as poor sleep for them has a knock on effect the next day. We sent to her £100 so she could put that towards a sofa bed, so she would have atleast somewhere to sleep, rather than on the floor.
Jul 10, 2018
This case was brought to us following a visit by a health visitor to a young mum of two. The mother has a good and caring relationship with her two girls, however her housekeeping skills are poor and the health visitor is concerned for the health and safety of the children. The mother is eager to improve though and has been working her way through the home while the children are visiting their father at weekends. She doesn't have a cot for the youngest child who is 5 months old, nor have any drawer style storage for the children's clothes which only serves to add to the clutter. Our agent asked if we could send over some money to help this young mum and our agent will take her to purchase some second-hand items to make sure she gets the most from what is given to her. We agreed to send he£100.
Jun 30, 2018
We were approached about a young mum of a 2 month old who suddenly finds herself alone, after her partner has been inprisoned for the next four years. She is in receipt of Universal Credit which has been issued at half the amount it should be due to a clerical error at the DWP. They have acknowledged and accepted it is their error, however they are taking their time to resolve the situation and this young mum has been waiting some time. She is struggling to work out which bills to prioritise as this error has left her without even enough money to pay her rent, let alone buy a much need cot and pram for the baby. We agreed to send over £100 for her to use to cover food and energy costs for them both. Hopefully with the help of our agents the DWP will rectify this mistake as a matter of urgency.
Mar 29, 2018
This young mum is a 22 year old care leaver. She is currently pregnant and her baby is due in less than a couple of months. She has been offered a home at a supported living facility and has been successful in securing a grant to purchase some of the items she needs, such as a bed and a fridge. Other grants have helped with baby things, such as a cot, blankets, clothes, etc, but she still needs money for bedding, quilt and pillows. We agreed to send £100 to help her to be able to buy these things in readiness for her move.
Mar 14, 2018
The lady that needed our help is a young mum who has been sofa surfing with a two year old for the past seven months. She has finally been given a place to live, but it needs some things to make it habitable for her and her child. The main thing needed is something to put on to the concrete floors as currently the place is so cold and not conditions for a young child. We agreed to send over £100 so that she can then hopefully use the money to buy some second hand items from the area in which she lives.
Sep 21, 2016
A young mum of a 2 year old, who had recently lost a child,due to it being still born, had found herself a job which she felt would be just the thing to get her out of the house and lift her spirits, as well as aid her ill health. She had the job in place but they needed a CRB check undertaken before she could start. This would be down to her to pay for. She'd tried elsewhere, but could only find only help with money for food or utilities, which is a pain as this would seriously help her get her life together. It was an easy decision for us to take as it would be so positive for her, so it was agreed that the £54 be sent across for her to get the test sorted out so she could begin work as soon as possible.
Jul 25, 2016
A soon to be (in 5 days) Mum, expecting her first child was highlighted as being in extreme stress and in need. She had received her maternity grant and used it to buy things for the baby, but was without a washing machine or sufficient food. She had when we spoke to her enough food if she stretched it to last her two days.
It was agreed that £250 be sent to her, to go towards the purchase of a washing machine and to buy some food so she could stay properly nourished to provide for the baby and take care of herself. She was also given some benefit advice and assistance to resolve a small debt issue.
May 2, 2016
We were alerted to a young mum who had posted that after her bills had been paid she had only £15 to last her a whole month for food for her and her six month old baby, and there were health restrictions with diet. We sent over a sum of money to tide her over so that she could get some extra help in place to help her with budgeting and sorting out her rent and council tax. She was very relieved for the assistance.