May 1, 2019
A young woman with significant learning difficulties lives at home with her parents whom she is dependent on, both financially and practically. Last week sadly her father died, and the following day her mother was admitted to hospital following a haemophilic stroke. The young woman because of her personal situation is unable to claim for any benefits in her own name, and is completely without any money to be able to get to and from the hospital to visit her mother. Our agent, the young woman's assigned social worker asked us if we could help her financially in the short term, while they sort out things at their end and get some help for the family. We agreed to send the young woman £100.
Oct 8, 2018
A lady in her late 50's is at risk of losing her home because she is struggling to keep it clean and tidy. Several years ago she suffered a stroke which left her with intermittent weakness in one of her arms and her left-hand side. Her landlord is proposing to seek possession of her home because she is not taking care of it. They are though providing her with cleaning materials and a perching stool to help her. She is unable though to afford a vacuum cleaner, which would help her stay on top of the cleaning. We agreed to send her £80 so she can buy a lightweight machine that she will be able to use.
Oct 3, 2018
We sent £40 to help a man in his fifties that suffered a stroke a while back which has left him difficult to understand at times. He needs quite a bit of assistance to access details about his benefits because he is unable to use a computer and nowadays most contact happens that way. He is waiting on his first Universal Credit payment, and although they tried to get an advanced payment of this for him, without him knowing his log in details, or even any information to pass the security with the DWP, this has been impossible to resolve. The £40 we sent to him will be used to top his meters up so he can put his heating and hot water on, as well as be able to operate his fridge, etc.
Nov 9, 2017
Our client on this occasion is a man in his 60s. He had a stroke not so long back which has left him with some brain damage. This means he has to lie on the couch for hours at a time, as whenever he tries to get up he is left feeling dizzy and nauseous. He has separated from his partner, following her abuse of alcohol, and Social Services have placed their young daughter in his custody, away from the mother. The gentleman has someone who comes in every day and prepares and cooks a main meal for him, but not for the daughter. This service is currently supplied to him free of charge, but he is very concerned they will soon begin to charge him.
He receives only ESA, and all the money for that goes on purchasing food for him and his daughter. His ex partner is still claiming the child benefit and child tax credits, and he is trying, with the support of our the courts, to get that switched over to him instead. He struggles to pay any of his bills, and to add insult to injury his local authority are charging him bedroom tax, as he is in a two bedroom property, and they won't stop the demand until they are satisfied the child benefit is paid to him. He is in arrears over this to the sum of £150, receiving letters from his landlord, which is increasing his anxiety, leaving him very weepy and distraught. He is in the process of applying for PIP, but has to wait for a home assessment as he is too unwell to attend a centre.
We agreed to cover the £150 arrears, plus an extra £50 so that they could do some shopping. It is likely once the council are satisfied that his daughter does live with him, that they will drop the demand for the councl tax and refund to him any monies he has already paid.